Ham & Cheese Pub Reviews Summary

Accommodation

Pros:

• "We had a perfectly cosy, beautiful and very stylish room that was without a doubt 5☆☆☆☆☆s."
• "The room was really clean with a very comfy bed and a nice view from the window."
• "Our rooms were stunning clean and well kept, beds were fresh and Absolutely comfy (best night sleep I had in ages)."
• "The family room that we were allocated was clean, tidy and quiet."
• "The bedroom I was given was clean and tidy, though I thought the bathroom was on the small side."
• "Hotel rooms are lovely and clean."
• "The room we had was a good size in a building at the back of the pub so away from road."

Cons:

• "The beds were not the most comfortable and quite narrow."
• "The rooms as they say are basic but have everything you need, they are quiet and clean, what more could you want."
• "The large flat screen TV didn't work, (apparently the local TV transmitter had recently burned down..?)."
• "Room was small but cosy, with a good bathroom."
• "The hotel provides simple clean accommodation and was a welcome change from Premier Inns."

Food Quality

Pros:

• "Fab food, great company, good menu value for money."
• "Relaxed atmosphere even with Covid secure measures. All very well organised. Delicious wholesome food."
• "Food excellent, plentiful, beautifully presented with outstanding service."
• "The food itself was excellent quality, very tasty and decent portion sizes."
• "The food is amazing! The portion sizes are huge (in a very good way)."
• "The food was excellent and very tasty."
• "Food portions are very good, and it is all fresh."

Cons:

• "The other burgers were not great either and there were no fried onions on either one."
• "All the salads on the side were limp and the chips were burnt and rather greasy."
• "The food didn't impress me at all, very bad taste and below standard of quality for the very overpriced menu!"
• "We weren't a fan of the chips, they were chunky and fried and unfortunately too greasy for us to enjoy."
• "The steak & ale pie and lasagne were large but not particularly flavoursome."
• "Just had lunch there... The meat had not been carved off a joint.. It was very tough and chewy. Not nice at all."
• "Food was disappointing!! Think the chips had been cooked about 4 times before! Think I had about 3! That's all I could stomach! Won't be going back in a hurry."

Staff and Service

Pros:

• "Claire and Shaun are simply the most wonderful and gracious hosts."
• "Lovely pub with good food and friendly staff."
• "The staff were friendly and efficient."
• "Friendly staff always polite and happy to help."
• "The staff were very polite and helpful."
• "Staff really friendly and welcoming."
• "Really friendly staff who are willing and able to help."

Cons:

• "I short they need to train their staff properly and quality control what is coming from the kitchen."
• "The servers seemed inexperienced and lacked basic knowledge of both the food, simple manners, and how to serve."
• "One of the waitresses literally rolled her eyes and walked away when my hubby asked a simple (and polite) question."
• "The service was really, really poor and the young guy that took our order was very friendly (although he didn't have a clue about the menu)."

Value for Money

Pros:

• "Although slightly overpriced in normal situation but understandable taking into consideration the country's current economical climate."
• "Ploughman's lunch was great value with delicious local cheeses."
• "The pub/restaurant serves a good selection of excellent food at reasonable prices."
• "Good quality food, friendly service, great beer and reasonable prices."
• "Food and drinks were reasonably priced and the portions were big."

Cons:

• "Wouldn't come back again."
• "The food didn't impress me at all, very bad taste and below standard of quality for the very overpriced menu!"
• "Only down side is that the Yorkshire puddings are not home made, you can tell they are the frozen ones."