"Brilliant prices and so it makes for an affordable family outing unlike the chain cinemas."
"Amazing value for money at under £5 for an adult."
"I can get three tickets at Westway for the price of one ticket in some other cinemas!"
"Prices are sooooo cheap at just £4.00 per showing that we went twice in two days."
"The price of the ticket is amazing only about 40% of the normal cinema price."
"Tickets are just £4 and the drinks and snacks are reasonably priced too."
"All tickets are just £4 but there is no compromise on the quality of the screens, the comfort of the seats or the service."
Cons:
"The only issue I had was the number of adverts. I took my four yr old to see a U rated film and there were a lot of adverts for her to sit through."
"Sold tickets to me for wrong time following day so turned up half hour before end of film."
"I now have VERY disappointed 4 yr old girl. My grandaughter got scared 2 minutes into film and they wouldn't allow us to change to My little pony even tho it was half empty."
Comfort and Facilities
Pros:
"Super comfy chairs with plenty of legroom."
"Lovely cinema, lots of leg room and comfy seats."
"The whole place was spotless, chairs very comfortable."
"Very comfortable seats, lovely staff and amazing prices throughout."
"Facilities are clean and comfortable."
"Seating is comfortable, staff are very friendly and the food/drink is always nice."
"Friendly staff, comfy seats with plenty of leg room, decent picture and sound quality."
Cons:
"The seats aren't very comfortable, especially if the film is over 2 hours!"
"Seats are a little uncomfortable."
"Only issue is with fidgeting kids. Makes the whole row wobble."
"The refurbishment has made the seats a lot comfier but some do move when you move which affects the whole row."
"Two small screens, limited snacks and no fancy seats."
"Only small gripe is that they don't turn the ambient lights down enough, Just a touch too light when the film is on, I prefer it properly dark."
Customer Service
Pros:
"Staff were all pleasant a polite."
"The Staff are really really pleasant and friendly."
"The staff were really friendly."
"Polite and friendly staff."
"Staff here are a credit to the cinema."
"The staff are always friendly and helpful."
"Very friendly staff too."
Cons:
"There was a bit of a queue when I arrived as there was only 1 member of staff at the counter."
"Too many people left waiting though as one person serving."
"Poor experience. Had kids behaving badly next to me... asked staff to have a word with them... they didn't and it ruined the movie experience."
Booking and Accessibility
Pros:
"Very easy to book on line."
"So easy to book and choose your seats online."
"You can book tickets on-line (at a small extra fee)."
"Booking online is simple."
"Book online so not disappointed on day because the cinema is full up."
"Booking well in advance is recommended as the seating in understandably limited."
Cons:
"Would be good if the local council could get behind it and make the car park immediately behind it longer than 2 hours max parking."
"Although they have a lift my wheelchair only just fit so no-one can travel up with you and you do need to let them know ahead of time if you’re coming in a wheelchair."
Atmosphere and Experience
Pros:
"Like cinemas used to be, the whole atmosphere is a treat in itself."
"Such a nice experience compared to your usual cinema nowadays. So old fashioned and unique."
"The atmosphere is nostalgic, giving the ambience of a vintage movie theatre."
"A fabulously quirky independent venue with so much soul!"
"Honestly the BEST cinema I have been to EVER!"
"This is a UNIQUE experience and a must see."
"Lovely old school theatre with great choice of movies."
Cons:
"I would have given a full 5stars but for some reason on my last visit to watch A Star is Born I could hear Venom on the screen next door."
"We could hear other films in the distance... but we still enjoyed and as cant afford much more it was perfect for me."
"The seating was very comfortable, the picture and sound quality was good, unfortunately we were able to hear the film in the adjoining studio."
"Since the renovation the cinema has sacrificed it's weird, shabby charm."
"Filthy premises. Who is running this shambles? Used to be lovely family run cinema, now just a dump."