The Tipsy Vegan Reviews Summary

Customer Service

Pros:

• "Emily and Floss provided excellent service throughout, made us feel truly welcome."
• "Fantastic and accommodating customer service from the lovely staff."
• "The whole team were amazing, offering us great recommendations and service which was second to none."
• "The person running the cafe was attentive and friendly, remembering little details throughout our visit that made for great and personal service."
• "All staff were wonderful but credit to the blonde haired waitress who provided wonderful service."
• "The staff are always amazing and ready to help with any queries and recommendations."
• "Staff were really knowledgeable about the food and were really happy to give recommendations about how many dishes to order for our table."

Cons:

• "We were left sitting for over 20 minutes without any checkup by staff."
• "One thing that ruined the night however was that the young waitress with reddish /dark hair had an attitude."
• "They were short staffed which did mean the service wasn't as prompt as it could be."
• "Sadly lack of management to make us feel better about the glaring errors of amateurs."
• "Once we left we realised my fiancee was missing a diamond from her engagement ring... still no response."
• "It wasn't until one of the party went to go and ask what was going on due to hunger that we found out there was a massive delay."
• "Staff did not check up on us during the meal and it was difficult to get their attention."

Food Quality

Pros:

• "The quesadillas were so tasty!!"
• "The food was absolutely delicious!"
• "The portion was nicely sized and then cauliflower cheese was great."
• "The food was delicious. We all ordered different meals and we're quickly trying everyone's food."
• "The Korean bbq tempeh with fried rice and slaw was beyond flavoursome and satisfying."
• "The food was simply amazing. I had the philly cheese melt sandwich and a side of coconut topped panko fried tofu. Taste, texture, presentation was all perfect."
• "The food here is delicious, the restaurant looks great."

Cons:

• "Food was not good. 2 of our party were unable to eat their meals: vegan bbq ribs - the sauce was so sweet it was not nice."
• "The food was so bland. Everything was under seasoned with very little flavour."
• "Tempeh Ribs was delicious but had a weird smell to it."
• "Tasted nothing like curry but coconut milk lightly flavoured and coloured with turmeric and bits of vegetables."
• "Not a single thing for my partner to eat as everything has nuts, even the chips are not nut free! CHIPS!"
• "The bun was cremated, the burger itself a little dry and the chips had 'parmesan' on it which wasn't that pleasant."
• "The burgers looked soggy, lacked flavor and definitely weren’t fresh."

Atmosphere and Decor

Pros:

• "The decor was great."
• "The decor was relaxed and had cheeky art on the walls."
• "Restaurant was well decorated and the toilets were clean."
• "The atmosphere were really lovely."
• "The venue itself is decorated in a welcoming and uniquely vintage style themed with portraits of 1920s mafia kings and queens."
• "The interior is also wonderfully unique and designed by someone with an eye for detail."
• "It had a cosy atmosphere."

Cons:

• "We appeared to be an inconvenience as they turned the lights off in the main part of the restaurant at 9pm."
• "Only critique was that we were some of the only diners which dimmed the atmosphere a little bit."
• "The atmosphere is very friendly and cosy, but a bit lacking/simple in it's decor."
• "Fan also set up behind us - perhaps, this needs better placement behind the bar 🤷🏻‍♀️"
• "Walked in and walked straight out."
• "We were seated in the booth opposite the bar, and were freezing."
• "The establishment also seems very unaccommodating for children."