Loch Ness Clansman Hotel Reviews Summary

Location

Pros:

• "The hotel is literally right across the street from LochNess."
• "This is an awesome location to explore the loch and surrounding attractions as well."
• "Location on Loch Ness is great. Easy 15 minute drive into Inverness."
• "Great location view from window right in front of Loch Ness had the best sleep beds so comfy."
• "The cruise to Lochness leaves from the hotels harbour."
• "Loch cruise leaves from jetty across the road so easy walk."
• "Great spot - right across the road from Loch Ness tour."

Cons:

• "Little hotel just off the main road next to Loch Ness... Not a great night's sleep with all the road noise nearby."
• "During the day it is as busy as a train station - tour busses stop for the Lochness boat ride, it is almost impossible to get parking."
• "The location on Google maps is incorrectly marked and takes you to a different place if coming from Inverness."

Staff and Service

Pros:

• "The staff are friendly and welcoming."
• "Every member of staff that we have come across has been amazing."
• "I think the staff were exceptional. Polite, friendly and couldn't do enough to help you."
• "Very helpful and friendly staff."
• "Friendly staff and fantastic views of the loch from their restaurant."
• "All the staff were very pleasant and helpful."
• "The staff were very friendly and helpful."

Cons:

• "Elderly couple had to get up to get there drinks at the bar when there were no-one around."
• "I found the hotel clerk to be rude and short when requesting information."
• "But waiting staff are not very friendly and need taught how to smile!"
• "Didn't find the staff very welcoming or attentive."
• "Waitress struggled once room was over a third full."
• "We weren’t able to have dinner because Chef had something on."
• "The lead waiter wasn’t concerned."

Rooms and Comfort

Pros:

• "The bedroom was set out and finished to a high standard and the linen and towels were crisp and white."
• "Complimentary cupcakes in the clean and nicely finished rooms."
• "The rooms are nothing luxurious, but they are comfy and spotless, and they do really have a view over the Loch."
• "The room was spotless and very cosy with a spectacular view of the loch."
• "The room was very comfortable with a lovely view of Loch Ness."
• "The rooms are spacious and clean with plenty amenities!"
• "The room was larger than I expected as was the bathroom."

Cons:

• "The room has old furniture."
• "Unfortunately, the room was somewhat disappointing, with a shower that didn't drain properly and had low water pressure."
• "The room was a bit small and not very modern."
• "Our room was OK but the hot water was scolding and the mirror light didn't work."
• "I was also surprised to see mold, both in the hall and in the room."
• "The room itself is dilapidated, dirty in places (cobwebs, broken bed, smelly carpeting)."
• "Our room was mouldy and draughty!"

Value for Money

Pros:

• "104 BP for non Loch Ness views."
• "Value for money, for a 3☆hotel it was furnished beautifully."
• "Food was very good and well priced."
• "We even pre-ordered a packed lunch with our evening meal to take exploring with us the following day - this included a bit of baking, a bag of crisps, can of drink and a very tasty sandwich - I think it cost around £6. Very good value."
• "Very well priced for a good meal."
• "Overall, negotiate a good room rate - we paid £79 including two breakfasts - & accept 3-star feel for what it is."
• "It is exceptionally good value for money."

Cons:

• "It is expensive for what you get."
• "The food here was good and tasty but overpriced."
• "The restaurant quality is not worth the price, way overpriced. Frozen fish, when certified fresh after asking."
• "Evening meal was ordered (ribeye steak) and was very chewy. The meal was just disappointing!"
• "Very very expensive cafe!! Bring your own lunch!"
• "120 BP for bedroom with Loch Ness views."
• "Overall - the hotel is overrated and way overpriced."

Food and Dining

Pros:

• "The food is good quality."
• "The cafe that is adjacent to the tat shop is good. The food is good and the staff are very friendly and helpful."
• "The food was exceptional."
• "Food was 5 star!"
• "The meal was delicious. I had Cullen slink starter followed by the trio of venison."
• "The food across our stay was fantastic."
• "The food was absolutely incredible! Wish I could return just for the food."

Cons:

• "However, at breakfast we were served a ready-mix porridge - come on, this is Scotland, it should be homemade!"
• "Struggling with Pandemic. Just had lunch and it was not worth the money."
• "Didn’t stay but day’s special bits fish and pasta was terrible, food was awful."
• "The restaurant is a bit overrated as the food is very average to OK."
• "The restaurant quality is not worth the price, way overpriced. Frozen fish, when certified fresh after asking."
• "Evening meal was ordered (ribeye steak) and was very chewy. The meal was just disappointing!"
• "Unfortunately, this is a hotel for one night and he does not care about clients because they will be anyway…."