The True CRIME Museum Reviews Summary

Exhibit Content

Pros:

• "This place has many marvellous authentic items of crimes committed in history from armed robberies, dog fighting to murderers, you can see clothing worn, letters and artwork and guns used in many crimes, it keeps you thrilled though out and has you talking for hours!"
• "Fascinating to see some real artefacts, including John George Haigh's warboys and the bath used by John Child to butcher bodies!"
• "Covers many of the well-known serial killers throughout history using objects, written notices and film and sound."
• "The exhibits themselves were very informative, and they even had some real artefacts from the crimes/events depicted, which was super creepy!"
• "Well laid out with a lot of original memorabilia."
• "Brilliant place full of the crimes of the most famous crimes since Jack the ripper."
• "It's full of interesting real artefacts that are well explained."

Cons:

• "A seedy run down flea pit of an attraction that is an insult to the word attraction."
• "The majority are printed for sale board material type graphs. With what I would describe as bullet points at best."
• "Most are replications, and any real artifacts are common items."
• "There is a lot of good exhibits but others that have no relevance."
• "The quality of the exhibits fluctuated wildly from mildly interesting and educational through poorly made replicas to cheap Halloween-esque."
• "I was just expecting to see more authenticity in the exhibits and no reconstruction of anything."
• "Half of the items they claim are real are not as I know were certain items ended up."

Value for Money

Pros:

• "Admission prices are quite reasonable, and there is a small gift shop as well."
• "The cost was very reasonable."
• "At £7.50 per adult I can't think of a better cheap day out."
• "Cheap for family 2 adults and 1 child £28 good location opposite the beach."
• "Really well put together at an affordable price."
• "Little pricey on the door, again due to the museums size but I would say it is worth paying."
• "The staff were so lovely and it was very reasonably priced."

Cons:

• "For £8 per adult, it did seem a little disappointing."
• "Admission prices a little too high for the amount of time we were there."
• "Slightly overpriced for the size space though. About £5 would have been good, £6 ok, but £7.50 was pricey."
• "I really don't think it was worth almost 10 pound per head."
• "Interesting enough, but only takes about 20 minutes, even if you read everything so £9.50 feels very steep."
• "The entrance fee was far too high for the content."
• "For the £8.50 per person price I was expecting more."

Accessibility

Pros:

• "The museum is also dog friendly, with dogs on leads allowed inside."
• "Situated right near the sea front along the main road, this was very easy to locate."
• "The museum is on one level, and accessible to wheelchair users."
• "It is also disable friendly, I saw someone there in a mobility scooter who seemed to be getting around fine."
• "There are ample car parks nearby, but these may be full during peak times."
• "It's real easy to find though via google maps."
• "Highly recommend for children and adults alike suitable for mild walking difficulties wheelchair accessible."

Cons:

• "Drove 3 hours to get to this place and arrived at 4.10pm and was refused entry because they 'recommend' an hour to look round."
• "There's no parking so you will probably have to park at the mall which is about a 10 mins walk away."
• "Floor is uneven in places so wouldn't necessarily recommend for people that may be unstable on their feet."
• "It is dark and grim inside, so if you have sensitive kids you may want to leave them at home."
• "It felt a bit claustrophobic in places."
• "It is surprisingly small."
• "The interactive smell boards don't smell."

Atmosphere

Pros:

• "A treasure trove of macabre history."
• "All the attention to detail was so awesome - we particularly enjoyed playing with the luminol torch!"
• "Makes it very atmospheric being set into the rock."
• "The cave-like setting adds to the atmosphere!"
• "The fact that much of it is tunneled out into rocks builds a unique atmosphere, feeling good and heavy which is perfect for the subject matter on display."
• "It’s dark, dripping water, eerie sound affects really adds to the experience."
• "The whole ambience was eerie but interesting."

Cons:

• "Difficult place - dark as the theme would suggest."
• "It was loud and quite busy when we were there, 2 or 3 groups at the same time."
• "Been here twice now and hasn't changed much at all in the past 5 years which is a little disappointing."
• "It was a bit wet and dripping in places."
• "Just a bit cluttered."
• "Felt very uncomfortable with the current Covid measures."
• "People were also coming very close to us and not adhering to social distancing rules whilst inside and there were no staff once we got inside to keep an eye on things."

Staff and Service

Pros:

• "Staff were top notch too, kind, enthusiastic and helpful."
• "Two lovely guys at the entrance desk."
• "The staff were delightful and insightful."
• "Welcoming staff, friendly too."
• "The man at the till was extremely helpful and even recommended other dog friendly shops/venues in the area."
• "The staff great and engaged."
• "The staff and curators are friendly and knowledgeable and a pleasure to talk to."

Cons:

• "Their game gave no explanation, just said take the magnifying glass and search for clue."
• "No pros mentioned."
• "There are though no on site refreshments for visitors."
• "Would have been nice to have a bit more interactive displays."
• "People not adhering to social distancing."
• "There's an electric chair to take photos on, headshots with crime board you can fill in, great."
• "I loved that I could buy a cuppa tea to walk around with BUT you are then stuck with a China cup for the rest of the walk round."