Tower Bridge Dental Surgery Reviews Summary

Dental Treatments and Dentists

Pros:

• "I have been a patient at this Dental Surgery for the last few years and I have to say the service and treatments received was very good!"
• "I have been seeing Irene a few times now this year and I find her being very knowledgeable and the fillings etc what she did was great!"
• "the dentist I saw was amazing and very empathetic towards me and made me aware of the whole situation that my previous did not."
• "I am very happy with the high quality of the work that the various dentists and dental assistants here have done for me over the years and am very grateful to be registered as a patient at this surgery."
• "I received my dental treatment from a dentist named Irene and an excellent dental nurse (whose name I can’t recall, apologies) I have only good things to say about the treatment I received."
• "Irene is an excellent and very skilled dentist who was ably and competently assisted by her colleague."
• "The dentist was super nice and gave me great advice on my filling."
• "I was treated for a root canal and deep clean by one of the lovely dentists there. She is one of the best dentists I have ever had."
• "My partner had a tooth crack and partially fall out... Treatment on the day went well and what could have been a traumatic (for him) extraction went without incident."
• "Dr Irene Nuta has been extremely pleasant and friendly."
• "I had my dental treatment recently with Dr Irene Nuta. She's absolutely brilliant. She took the time to explain each steps of the treatment, what to expect and how to look after my teeth in the long term."
• "Had a wisdom tooth swelling gum inflammation emergency and got in touch in the morning to book an appointment, they were very accommodating and booked me in as early as possible."

Cons:

• "Honestly AVOID AT cost!"
• "Still having problems with my teeth after extraction!"
• "they kept me on the hook for over 4 months for a single crown and finally I got a root canal infection."
• "I paid £65 for treatment that broke within days."

Hygiene and Facility

Pros:

• "It might not be as fancy but they take great care of hygiene and make sure all is clean which is very important."
• "The dental practice itself may not be the most modern building but it is always clean and I feel safe being treated there, especially in these Covid times."

Cons:

• "This dental surgery is probably the worst one I have ever encountered."

Receptionist and Management

Pros:

• "So I went today on recommendation of a mate... the receptionist is ummm a character...but tbh ..she made me laugh and the whole theatrics I found amusing."
• "The receptionists were always pleasant and professional."
• "The woman at the reception has been amazing with me, she is so kind and understanding!"

Cons:

• "The receptionist who stated that she owns this business was so rude!!"
• "They have NO customer care or respect!!"
• "Believe all of the negative reviews about the receptionist who is also the manager of the surgery, what an arrogant miserable lady."
• "Very rude receptionist lady."
• "Extremely rude receptionist, and no compassion for people who need urgent care."
• "Unfortunately awful and unreasonable receptionist/manager."
• "The receptionist is very nasty and does not deserve a job."
• "The receptionist telephone manner is a disgrace!"

Overall Recommendations

Pros:

• "I would definitely recommend using this dental practice."
• "I have no hesitation in recommending this dental practice. Excellent service!"
• "I am a very nervous patient and hate going to a new dentist, but I had my first visit here this morning and I couldn't have felt more comfortable."

Cons:

• "Do NOT use this dentist surgery."
• "stay away for your own safety!!!"
• "This is the most disgraceful service I have ever received."
• "I would not recommend this surgery unless you want your day ruined!!!! AVOID AVOID AVOID"
• "I won't be doing that from now on!"