Dental Beauty Lee Reviews Summary

Dentists & Hygienists

Pros:

• "Had treatment from both Alison (root canal) and Carolina (a tricky front tooth composite) who were both amazing."
• "Molly is a fantastic dentist (& orthodontist)."
• "Dr Arjun was great at explaining things and answering all of my questions, providing excellent and thorough service when taking scans and offering specialist Invisalign treatment."
• "I really don't like the dentist from past experience but I came to this dentist and meet a wonderful dentist Carolina she is an amazing dentist she made me feel safe and karm and relaxed."
• "Dr. Sima is highly skilled, and her calming demeanor put me at ease right from the start."
• "I see Nerys for my hygiene and she has helped so much, gives fantastic advice and makes an experience I used to dread one I now look forward to!"
• "First time seeing Doctor Arjun and he made me feel so relaxed i was done in minutes still cant believe how quick and painless the whole thing was."
• "I’ve been seen by both Alison and Carolina - both have been incredibly comforting when I have been anxious and their work has been exceptional."
• "Visited Dr Ankit today for a consultation, which ended with an extraction of one of my wisdom teeth."
• "Sorabh Patel is a really good dentist."

Cons:

• "We recently registered with the practice, and since then had nothing but very unpleasant experience."

Nursing & Support Staff

Pros:

• "Megan (nurse) is lovely and diligent."
• "Nurse Megan was just as wonderful, providing reassuring support throughout all my visits."
• "Sima and Megan are both amazing, they are both always professional, approachable, sympathetic and really take the time to make me feel at ease before proceeding that I request them each time I visit and have also asked for them when booking appointments for my children as I know they will take care of them."
• "He and Renata are a wonderful duo, giving friendly and reassuring service every time."

Reception & Admin

Pros:

• "Amy and Michelle (reception) are very helpful - they really put my mind at ease when I was travelling with teeth issues."
• "The front desk staff, Michelle and Abi, greeted me with warm smiles and took care of all administrative details seamlessly."
• "The fabulous reception team, Abi and Michelle are amazing so welcoming and professional."
• "Amy and Michelle were very pleasant and helpful at reception."
• "Abi on reception is always friendly and helpful too."
• "The team at reception are also strong, Abi was particularly accommodating and helpful."

Cons:

• "Every routine check up has been cancelled so far, one of which with less than 24 hour notice. Communication has been very poor except when the practice was chasing for a private porcelain crown treatment."

Quality of Care

Pros:

• "Lovely, from booking to being reminded of my appointment, and a flexible rebook if necessary."
• "Excellent care, treatment and advice on dentistry and after care from Molly, my dentist."
• "Coming from a health profession background myself, I was very impressed with the quality of care and communication throughout my visit."
• "During all of my visits in regards to my dental problems, I have experienced a very high level of care and attention."
• "Amazing dental care, I love this dentist surgery!"

Cons:

• "Both my experience there wasn't good."
• "The Dentist there is only focused on selling, selling and selling and not on your well-being."

Staff and Dentist Interaction

Pros:

• "Friendly sensitive treatment from Megan, my dental nurse."
• "All my questions were met with well explained and balanced answers."
• "The dentist and team were so quick and professional and caring we were very happy."
• "Dr Meriam was by far the best dentist I've seen in this country, professional yet considerate."

Cons:

• "On my last visit there the dentist was pushing me to sign a treatment."

Atmosphere and Environment

Pros:

• "All of the staff are lovely, professional and will put any nervous patients at ease."
• "The practice is beautifully decorated and welcoming providing a relaxing ambience."
• "The facilities at Smile Impressions were also great, super clean especially during COVID."
• "Atmosphere in the clinic is pleasant."
• "The practice is located in a beautiful Victorian house."
• "It is spotlessly clean and there is a warm and welcoming ambiance about the place."

Cons:

• "I have had five different appointments here and have been ok with the constant changing of staff."
• "NHS appointments are only in the middle of the day which is not suitable for people working full time."

Recommendations

Pros:

• "I would heartily recommend Smile Impressions to everyone."
• "I would certainly recommend this practice to anyone."
• "Highly recommended."
• "I would highly recommend using this practice as they are very professional and productive."
• "I would recommend Smile impressions to anyone looking for a new surgery."
• "I would definitely recommend this surgery to my friends, in fact I already have."

Cons:

• "I wouldn't return here and I will not recommend them at all."

Dental Treatment and Care

Pros:

• "Treatment on 2 fillings was painless and pleased with the result."
• "Treatment was effective and comfortable."
• "I’m so pleased with my treatment and the care I received."
• "I'm very happy with the treatment I have received."
• "Very good treatment."
• "Really pleased with the results of my treatment."

Cons:

• "The filling I received fell out twice."
• "Treatment was poor."
• "Unhappy with the dental work."