"Good service, order quickly taken and served from hatch 2."
"Shaun was to rescue and make up for Charlie’s flaws with his amazing service."
"Friendly staff and quick service."
"The member of staff that served us was friendly and polite but seemed under pressure on her own, the food was good."
Cons:
"Walked in Sunday to order a meal 15 minutes later we walked out after waiting by till for long enough to be ignored."
"Service at the counter was indifferent at best."
"Very rude girl behind the counter."
"Girl behind counter looked like she didnt want to be there with the way she was throwing boxes and bags around."
"The service is the worst I have encountered from a takeaway establishment."
"The staff are beyond rude and have no audacity to help in any way."
"Sophie dealing with orders in the drive thru needs additional training."
Food Quality
Pros:
"Food was hot and tasted as expected."
"Food was served quickly and was freshly made."
"The bucket meal we had was good value and tasty all things considered."
"However the burgers, boneless chicken and wings are always great."
Cons:
"They were handed some sort of spicy chicken burger."
"I noticed a piece of my chicken, from my zinger box meal was raw!"
"The Fries were limp and not crispy."
"it was vile."
"The food was shocking and cold."
"Disappointed with the chicken at this kfc. Tasteless..dry Plus no variety."
"Really poor representation of what a KFC can be, with half-cold food."
Cleanliness & Atmosphere
Pros:
"Clean environment."
Cons:
"Unfortunately the fact that they allow large groups of teenagers to use their car park, entrance area and drive through as somewhere to race and show off on their illegal motorbikes unfortunately ruins this kfc completely."
"The place was full of school kids messing about, none of whom had actually purchased anything."
"These youths, mainly male, were smoking vapes in the eating area blowing smoke rings, and generally being a noisy nuisance."
"toilets were disgusting, tables left with rubbish on during our visit, litter all around outside."
"The restaurant was extremely dirty."
"Got shouted at multiple times by a member of staff."
"When we got there, the door was locked, were made to wait in the cold, supposedly because of covid."
Order Accuracy
Pros:
"I have used Uber Eats. It does cost a little bit more for delivery. But they are good. Never got my order wrong."
Cons:
"For the third time in a row, parts of my order were missing."
"My order has never been right always something missing."
"Then one sauce was missing on my try."
"This time they couldn't even count to Eight, as only 7 pieces of Boneless Chicken in the box."
"3 times in a row they 'forgotten' to add your food."
"Out of 4 meals they got none right."
"Several things missing from my order, have been calling for 2 days now and left message for 'Ross' on answer machine but no response."
Value for Money
Pros:
"For that reason I decided to try their Tower burger that's on offer for £2.99... Very nice."