MAX WAX Car Valeting and Detailing Reviews Summary

Customer Service

Pros:

• "Lovely people and top quality service."
• "Fantastic customer service and great care and attention taken with the job."
• "MAX WAX Customer Service is very reassuring, Professional and Friendly."
• "Very friendly, honest and helpful staff."
• "Helpful, friendly and professional staff."
• "A Friendly, professional and knowledgeable company."
• "The team are great too and invoicing and admin are all professional courteous and efficient."

Cons:

• "I would avoid this company at all costs - I don't believe a word they say, and if you give them a bad review then you may well receive the same threats that I have."
• "In my opinion - Unreliable, inefficient, unprofessional."
• "Truly Awful, having made complaints about them arriving two hours late and the service provided I was firstly told I was mistaken in the time I booked, then I was told I was rude."
• "Seems that they choose to blame to customer instead of putting things right."
• "I asked for their maintenance clean, they dismissed my order as I declined their expensive options, didn't want to come out to me."
• "The cleaning of my car was excellent, however the vigorous spraying of the engine compartment damaged the throttle sensor."
• "After an hour of trying it became clear he was not going to be able to finish the job in the time span and he had another job in Brighton to get to."

Quality of Work

Pros:

• "I am very very happy with the outcome and will be using Max Wax again."
• "Really pleased with AutoGlym Life Shine applied to new XC90. Offered better rates than from dealership, and results outstanding."
• "Car looks and feels better than it has ever felt, and I've had it from new."
• "You wouldn't know any paint had spilt and it looked better than when I took it in."
• "The car looks amazing, practically brand new again."
• "The car now looks perfect with the amazing finish locked in by the ceramic."
• "The car looks as good as new inside."

Cons:

• "The work did take longer than was estimated but this was discussed prior to them proceeding and at a discounted rate."
• "The resulting complaint went nowhere and i was left with an expensive repair bill."
• "All the great reviews are ONLY from their expensive options."
• "Think it is priced a little high compared to others."
• "I thought, 'it won’t take three hours, its just a hoover' and I did think that was a lot of money for maybe one hour."
• "The cost was higher than I anticipated."
• "Ethan alerted me to a problem as he applied the first coat as the wax was streaking and not drying well enough to be polished off."

Professionalism

Pros:

• "Thank you for your hard work Martin and thank you to max wax again."
• "Professional, courteous and a keen attention to detail."
• "I don't know another company with the level of attention to detail and professionalism Max Wax has."
• "Dan takes pride in his work and has high standards."
• "I highly recommend Max Wax Car Valeting. You won't be disappointed!"
• "I highly recommend their professionalism & eye for detail."
• "Very professional and takes a lot of pride in his work."

Cons:

• "If you're looking for a cheap and cheerful job, I'd look elsewhere."
• "I won't take my car anywhere else now."
• "They are passionate about what they do and take the work seriously with attention to detail which is very important."
• "He takes great pride in his work and is professional and polite."
• "The attention to detail is first class."
• "The evidence of their attention to detail and pride in the work they carried out is obvious in the final result."
• "Arron and then Josh were... Wonderful ambassadors for the company."

Value for Money

Pros:

• "Well worth the investment."
• "The price is the price for a reason, would not hesitate to use again should it ever be necessary."
• "For £132 it might sound a bit steep but for what they provide, I'll definitely be going back."
• "It's definitely worth approaching an expert and paying the money to have things done properly."
• "Could not believe for the price and the state of my car the exceptional job they done on her, it came out better than when I bought it."
• "Max wax was totally worth the money 100% recommended."
• "Great value for money well worth the cost."

Cons:

• "I thought it was a little expensive however it was worth every penny, so thank you MaxWax."
• "You'll get the work done cheaper elsewhere, but not to the same standard."
• "I was sceptical at first as I couldn't justify spending more than £30 on car cleaning. The result was indescribable."
• "If you're looking for a proper professional job and are willing to pay for it, these guys should be on your short list."
• "I enquired,... and whilst I thought the costs were perhaps 'more than a lot of people would want to pay' ... when I saw the results - not only did my jaw fall open, but I thought 'what they've done here, and ALL that they've done is cheap at the price ! '."
• "I would have no hesitation in using MAX WAX again and in fully recommending their services."
• "Total attention to detail, totally recommended and at a very competitive price for the standards provided."