Asda Tamworth Reviews Summary

Product Selection and Availability

Pros:

• "Has everything under one roof. From baby stuff, food, drink, pharmacy, electricals, clothing, decathlon, cafe, toilets, key shop, photo shop and petrol station."
• "The reduced item section is always worth a look to pick up a bargain."
• "Asda Tamworth, this store usually has a wide selection of fresh fruit and veg available at reasonable prices."
• "Always fab produce, service great, loads to choose from."
• "Best variety in the area and usually cheaper than Sainsburys on most products."
• "Good selection of toys and media."
• "One of the biggest Asda stores I've ever visited and there is such a wide selection of items to buy."

Cons:

• "Very annoyed today when we went to Asda because they have stopped stocking two items that keep us shopping there."
• "Asda tamworth used be good but everytime go now the selfs empty dont seem to been stocked up propley."
• "Lots of fruit and veg under ripe and not really ready to be ate until days after being brought."
• "since the store upgrade lots of items have disappeared. the new layout is awful."
• "However, as the day progresses, the stock tends to dwindle and is rarely replenished, so plan your visit accordingly."

Parking and Accessibility

Pros:

• "Ample free parking although the retail park suffers from traffic congestion at peak times."
• "There is plenty of disabled parking bays around 20."
• "Fully accessible, which is important as I use a powerchair, and it has a disabled toilet too."
• "This store has cycle parking facilities, a plus for me, well done Asda."
• "Very large store with lots of parking."

Cons:

• "It's a generic Asda superstore, so you get what you expect, however the parking here is a nightmare."
• "The real bad side is rush hour traffic on evenings and weekends, at some time you can spend an hour or more trying to get out of the complex asda is on."
• "Car park is always very busy and sometimes a wait for disabled parking spaces."
• "Good value for money, but it goes down to 4 stars because of parking when very busy is a nightmare."
• "The store it self is good lots in it ground floor food. clothing, toys and home upstairs. Pricing is good too. Car park is big but so hard to get in and out takes ages and not a lot of parent and toddler parking for size of car park."
• "Be prepared to spend 30 to 40 minutes getting out the car park on a Sunday afternoon 3.30pm onwards."
• "One additional area that needs attention is the parking area. It's frequently cluttered with unattended trolleys."

Customer Service

Pros:

• "Very good staff listen and are helpful although always busy."
• "Staff very helpful too."
• "Dawn from George tried to find me one. She has lovely customer service."
• "Love having older people on the tills as they give fabulous customer service."
• "The staff are very supportive, if you need a bit of help during your shop."
• "The staff were so friendly too."
• "Lovely lady on the checkout."

Cons:

• "Cafe was better than last time but the one member of staff was appalling. Rude is an understatement..."
• "They have a culture of poor service here. The staff are always talking too much with each other."
• "The staff were not interested in good customer service especially the lady that brought the food over."
• "The staff blunder around blindly, bashing into you."
• "Worst customer service ever in my life was experienced today in Asda."
• "Absolutely appalling customer service. Liz that served us upstairs had a really bad attitude and demeanor."
• "The staff are all friendly until you show your blue light card. Then a lot of them change their attitude."

Cafe and Food Services

Pros:

• "Cafe was better than last time."
• "Your gluten free hot sandwich was so good."
• "Just visited this store could have done all my christmas shopping here; everything under one roof had a stop of in the cafe; hot tastey food!"

Cons:

• "Went to cafe today very disappointed ordered chicken tikka masala it came in a very small dish very little sauce to soak up the rice."
• "The cafe was disgusting, dirty table plates everywhere."
• "The cafe is not good at all."
• "Needs more staff to stay on top of cleaning between customers in cafe."
• "Poor customer service, boxes and the hygiene was very poor across the cafe."
• "Cafe absolutely filthy & ignorant staff."
• "Visited the cafe at Asda Tamworth and was charged for something I didn’t order that was more expensive."