Petersham Nurseries Restaurant, Richmond Reviews Summary

Food Quality

Pros:

• "The food was excellent, staff kind and friendly."
• "Absolutely amazing food and really lovely serving / waiting staff."
• "The chocolate dessert was incredible."
• "Honestly, I would pay that anytime because the food is incredible."
• "The food is not cheap but very tasty and the cakes were to die for."
• "The food here is delicious, I had the feta and spinach tart and a Walnut and carrot cake."
• "The food was sublime and the 3 course menu was definitely the way to go!"

Cons:

• "The fish and cuttlefish were underdone. Some of the cuttlefish was sashimi raw."
• "Absolutely disappointed with no choice for vegetarian/vegan besides two options of salad, and one main!"
• "Unfortunately both dishes were absolutely tasteless."
• "Food was very mediocre for the price; undercooked risotto, steak & potatoes lacking jus / sauce and scallops very average."
• "The Apple strudel very bad, it does not even come close to the level of the rest of the dinner."
• "The food is surprisingly disappointing for its price."
• "Although Petersham nurseries is quite pretty, the food was genuinely almost inedible."

Service

Pros:

• "Staff were helpful, friendly, and happy to accommodate us all."
• "The staff we really attentive."
• "Amazing customer service. I wish I took the name's of the waitress and manager that were serving us as they were both outstanding."
• "Lovely setting and great staff."
• "Great service from all the staff with a special mention for Iona who took great care of us."
• "The staff were very friendly and attentive but didn't fuss or intrude."
• "Service is super friendly and attentive."

Cons:

• "The clumsy group of waiters who can't seem to figure out who is waiting on which table."
• "The service was poor. At one point everyone on the table had finished their wine and we ended up with self service."
• "But it can be tricky to get waiter's attention."
• "Waiter very friendly but without any knowledge, no point to ask any question."
• "We waited 1hr for the mains to arrive after the starters, and no one checked in on us."
• "For the price you pay i would expect things to be fairly flawless but unfortunately too many mistakes were made."
• "Service was also disappointing."

Atmosphere

Pros:

• "Fantastic setting, sat in a giant conservatory surrounded by magnificent plant life."
• "Unusual setting in the nursery horticultural greenhouse made cosy with eclectic decor, lights, and good heating!"
• "Absolutely fantastic experience here on a stunning sunny late September day."
• "The venue is absolutely beautiful - the restaurant is in a large orangey with flowering plants and a fountain outside."
• "The greenhouse dining room is utterly romantic & earthy."
• "This is a magical place, its is so close to the Thames and feels as though its in the country."
• "The ambience is lovely so unique being in a greenhouse."

Cons:

• "The restaurant looked nice inside but it was cold and the furniture was rocking on the uneven floor."
• "I would be careful on a very hot day as it can get very warm it is basically a greenhouse so be particular where you are seated."
• "With the exception of the main dish being nice, and the ambience, everything else here is disappointing."
• "The greenhouse is a lovely setting, but was uncomfortably cold which meant all the food was too."
• "The restaurant was leaking everywhere, tables were wet."
• "The sheer volume of noise in the eating areas made relaxed conversation between our party impossible."
• "Very loud and tricky to hear each other talk as well as what the waiter was saying."

Value for Money

Pros:

• "Food was a set menu for £90 including a free drink which was actually pretty good value for money!"
• "Always good to visit, either for tasty lunch, coffee, exotic tea's or just to soak up the atmosphere."
• "I think it's fairly priced, compared to what we are used to paying for central London prices."
• "Prices reasonable for London."
• "It's great food and worth the price in my opinion, wide selection on the menu."
• "The food is a little on the expensive side, but dining inside a greenhouse in bloom is well worth paying a little extra."
• "It is not cheap but worthwhile."

Cons:

• "The tea house no-reservations à la carte menu is also excellent albeit relatively expensive and a perfect stop on a walk along the Petersham riverside."
• "A little disappointed really, very expensive and could be better."
• "The price of the dessert was £ 6 which is outrageous for me for what we got...."
• "If I could give it 4.5 stars I would as I think it’s a bit overpriced."
• "Visited here today a tad overpriced 2 x coffee and 1 brownie £9.50?"
• "I think it is over priced - and if you’re vegan you get 1 choice."
• "Very overpriced (£67 for two modestly portioned meals and drinks, still can’t wrap my head around that)."