Polite Vicar Reviews Summary

Category: Pub Newcastle

Address: 600 Etruria Rd, Basford, Newcastle-under-Lyme, Newcastle ST5 0LU, United Kingdom

Phone: +441782636339

Rating: 3.8
based on 282 reviews.

Food Quality

Pros:

  • "The food was lovely and hot and we all enjoyed it."
  • "The steak was cooked to perfection and the food was so tasty."
  • "The food, when it finally arrived, was good."
  • "Food was great tasted very nice."
  • "The food was absolutely fantastic."
  • "Food was fresh and warm and plenty of it."
  • "Mixed grill was really nice, well cooked, well presented and nice and hot and fresh."

Cons:

  • "Had the roasted mushroom pie but unfortunately there was hardly any filling and it was rock hard."
  • "The Mac and cheese was basically cemented to the bowl with how cold it was."
  • "The food was the worst I have ever had."
  • "Absolutely shocking food quality 😑 burger was overcooked missing items of the burger."
  • "The mash tasted like flavoured bread dough and the steak tasted like rubber."
  • "The food was of very poor quality."
  • "Food was poor, dry & cold."

Service

Pros:

  • "Staff very welcoming, helpful and happy to assist with any dietary needs."
  • "It was busy at the time but the staff were lovely and couldn't help enough."
  • "The staff were very helpful and happy to have a laugh."
  • "Had my daughter's 18th here, the staff couldn't have been more helpful."
  • "The only two members of staff serving today are a credit to the Polite Vicar."
  • "Staff were very nice and friendly."
  • "The staff are friendly and helpful."

Cons:

  • "Service was dire."
  • "We then waited 20 minutes for our drinks and 45 minutes for our food, which I feel is unacceptable."
  • "Waitress was rude and judgemental and the manager is in denial."
  • "Rude staff."
  • "Service was terrible. 25 minutes between sitting down and receiving our drinks is far too long."
  • "The attitudes of the staff was absolutely awful, the waiter was the rudest person I have ever met."
  • "Terrible service and only 1 girl on the bar."

Cleanliness

Pros:

  • "We felt safe in the environment, it was very clean and such a warm inviting atmosphere."
  • "The pub is clean and tidy."
  • "It is nice and airy, lots of little alcove spaces if you want to be out of the way."
  • "Social distancing was in place with plenty of space between tables."
  • "So refreshing 😌 and......everywhere was clean and tidy."
  • "Booking a table was easy and our special request of a disabled access table was honoured."
  • "All staff we met were pleasant and had a smile."

Cons:

  • "Toilets were filthy."
  • "Very cold in the pub despite heating appearing to be on."
  • "And you don't even want to know the state of the gents toilets. I've never seen anything like it."
  • "Glasses were sticky, finger marks etc, mould on one glass, had to be returned."
  • "No locks or broken locks on the toilet doors in the mens and womens."
  • "Toilets fall a little short of a good clean."
  • "The venue was filled with loud mouthed people swearing and shouting."

Atmosphere

Pros:

  • "Always have a good time with my family here, and you are allocated a particular area if you bring your dog."
  • "Nice and warm on a cold day, nicely decorated for Xmas season."
  • "Good outside area for in the summer with lots of seating areas and tables available."
  • "Nice pub to take the kids, even with the football on (it was a Saturday lunchtime) nice place for food and a chat."
  • "Lovely food, nice outside space, plenty of tables."
  • "Nice atmosphere, pleasant decor."
  • "Very nice pub/restaurant. Great atmosphere, very cosy, plenty of space, tables not too close."

Cons:

  • "Can have some times tho not the best cliental. A few drinks and some of them can become a bit troublesome looking to start something with other drinkers."
  • "Music overbearingly loud for sitting down for a meal."
  • "Sometimes it's a little hard to find a place to sit, lots of reserved tables."
  • "But we were seated next to a family who thought it appropriate to have their kids play hide and seek in the pub which was annoying."
  • "To top it all karaoke night so very loud and couldn't chat/ hear each other and mum didn't like."
  • "Table felt sticky."
  • "The table hasn't been reserved!!! Despite 4 attempts."

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