The Bottle of Sack - JD Wetherspoon Reviews Summary

Service

Pros:

• "Really easy to navigate app & fastest service I've ever received."
• "The staff were brilliant and my experience was great."
• "Staff have always been friendly & prompt."
• "Staff friendly and helpful."
• "Our drinks and food arrived very quickly, and was lovely and fresh, very hot and really tasty."
• "By the time I had received my email confirmation of order, my San Miguel had been delivered to my table, good service."
• "Terrific service. Quick, helpful staff."

Cons:

• "Here right now table 203.. 3 of us ordered food for our sons 18th birthday as a quick stop off. Husbands food was still frozen we sent it back and have had to wait another 20 mins."
• "One of the workers told us quite rudely that we had to move if we wanted to pay at the counter."
• "Clearly not enough staff to handle the amount of customers."
• "They never employ enough bar staff so at times, it can take ages to get served."
• "Very slow service."
• "We waited 35 minutes for the meal, the meal arrived but no drinks when we asked about the drinks the barstaff said there was a 40 minute delay."
• "Given they had two bar staff on and there were only three customers it took close to ten mins to get served."

Food Quality

Pros:

• "Great time at the bottle of sack, good food, good service."
• "The food is usually tasty here."
• "Food good, warm and tasty."
• "Food served quickly was hot too."
• "While the food here is great for the price, and probably of the best quality I've had served to me by a Wetherspoon's."
• "Excellent food and prices as usual."
• "The food is always well cooked even if it's pretty basic stuff."

Cons:

• "Husbands food was still frozen we sent it back and have had to wait another 20 mins."
• "However this one tasted so wrong awful. Someone decided to use sweet bbq sauce as a pizza tomato base."
• "The food is awful often burnt or overcooked."
• "The food was shocking none of the food was cooked to order."
• "Food was cold, hot drinks were chemical tasting."
• "The pigs in blankets were over baked, the mash had a hard topping from being reheated and devoid of moisture."
• "Food tasted greasy."

Ambiance & Cleanliness

Pros:

• "A great place to watch the world pass by seated outside on the corner."
• "Has a great outside to sit during the summer. good inside for winter."
• "Will say ladies facilities where amazing. High end."
• "Great service, very nice and clean place, big and clean toilets with the amount of customers they have here."
• "Huge terrace/garden and a lot of space inside also."
• "Lots of space and lots of outside eating space."
• "Wheel chair access."

Cons:

• "Lighting is slightly disappointing. I would personally have it a tad darker."
• "It just felt a bit low mood in the pub."
• "Ive seen tables full of empty glasses and food all over the place."
• "The tables are always dirty and untidy and the cutlery is always grubby."
• "Tables dirty and not cleaned and dirty plates everywhere."
• "This place just looks depressing af."
• "Staff rude tables dirty glass screens filthy understaffed I will never return here."

Value for Money

Pros:

• "Foods good when/if you get a table as the tables always need emptying and resetting nice food but a little overpriced for what it is."
• "Wednesday is chicken night, you get a half roast chicken, chips, slaw and an alcoholic beverage for only £6! Amazing value."
• "As you would expect from a Wetherspoons the pricing and range of drinks is excellent."
• "Starting at 1.49 for a pint of Ruddles best this is seriously cheap drinking."
• "Excellent prices. A pint & double whiskey for less than £6 is very good value for money 💰"
• "A good menu at very reasonable prices."
• "But let's face facts, I have paid £10.30 for 12oz steak with jacket potato, peas, mushroom, tomato, coleslaw and a pint of San Miguel."

Cons:

• "Food can be nice but served on cold plates and cools rapidly in the chilled atmosphere."
• "The menu has limited healthy options and is fairly basic but on the upside it's extremely cheap...but tasteless except for the burnt bits."
• "Usual Wetherspoons meal, quantity with very little quality at reasonably low cost."
• "Food was terrible and when brought back we were faced with MI5 style questions about what was wrong with it."
• "The vegetables were poor and tasted like they came from a tin, the turkey almost certainly came from a tin."
• "I would not recommend for food after 2 bad meals, I did complain about my steak being very tough on my second meal and the reply I got was nothing can be done it's what gets sent."
• "Its actually the worst pub meal I have ever had and I actually feel like I have been robbed."

Staff Interaction

Pros:

• "The manager was lovely but the bartender needs a lesson on customer service. He was rude to my family and very unhelpful in resolving an issue to keep the customer happy."
• "The staff were polite and toilets clean."
• "Some staff were friendly, greeting with a smile etc."
• "The staff were amazing especially the Duty Manager, Scott (I think his name was)."
• "The experience was made unforgettable by a lovely waitress with tattoos and blonde hair, she was very attentive, caring and friendly."
• "The guy who worked there was so polite, helpful, and helpful."
• "The staff are friendly and work hard too."

Cons:

• "An unpleasant time at this so called family friendly pub."
• "One of the workers told us quite rudely that we had to move if we wanted to pay at the counter."
• "Asked door security staff if it’s ok to sit in beer garden with our dog - told no problem later a very officious/surly manager came out and told us we weren’t allowed 'on the premises' with a dog."
• "Probably the rudest manager I've ever met in any Wetherspoons."
• "He has very poor people skills."
• "Most staff are rude especially the managers."
• "Staff rude tables dirty glass screens filthy understaffed I will never return here."