Address: 161 Wardour St, London, W1F 8WJ, United Kingdom
Phone: +442077343324
Rating: 4.3
based on 179 reviews.
Fondue Quality
Pros:
"Great fondue, very generous portions."
"We had a fondue between two - amazing, great quality food, and very filling."
"Possibly the best fondue restaurant in London! Very generous portions and very tasty."
"Their food is quite the authentic swiss cuisine. Definitely worth the try."
"Heavenly melted cheese paired with white wine, charcuterie, garlic mushrooms and escargot to round things off."
"Fantastic food, we had the cheese and wild mushroom fondue which was incredible."
"The fondue is really very good! If you scoop to the bottom where the cheese settles you will definitely get delicious, thick, cheesy goodness!"
Cons:
"I was underwhelmed with the fondu."
"The dessert was not great either and overpriced."
"The veal I had was tough, and so was his. The rosti was small and greasy."
"Overpriced, squashed in, no food check back."
"Waiters were not very helpful and the melt cheese in the pot actually not as tasty as we thought."
"The fondue needed some blue cheese in my opinion but had gruyere and vacherin. I felt the fondue was a little watery."
"The fondue was very average/not very good."
Service
Pros:
"The staff was nice as well and the service quick."
"The staff were really nice and helped us make sensible choices from the menu."
"One of the best services I’ve had. Very attentive and informative."
"Absolutely loved the food and the staff were very friendly and helpful."
"The staff were very accommodating as well and always happy to help."
"Service is usually good - last night our waitresses were super friendly and all the food was brought quite quickly."
"Service friendly, welcoming and helpful."
Cons:
"It was quite hard to get a reservation I called multiple over 3 hours until somebody finally picked up."
"The service was not great either - we were asked to leave £20 as service charge!"
"Service is not that great.. just about okay.."
"Staff were friendly enough, but struggled to remember which wine we had ordered."
"The waiting staff were not interested, exceptionally bland."
"The staff seemed quite disengaged and, for a themed restaurant such as this, not really giving off the Alpine chalet vibe."
"The food was great unfortunately the service was terrible."
Atmosphere & Decor
Pros:
"It's a yearly tradition to visit here for Christmas, and every year it's a success."
"I love the atmosphere and service here. It’s very authentic."
"Decor and atmosphere is very authentic swiss, we loved it."
"You walk into a time travel experience."
"Gorgeous place..felt and smelt like we were actually in St. Moritz instead of London."
"The atmosphere is just about perfect and we felt very welcome in this cozy little nook of Soho."
"The atmosphere! Being honest, I got Italian vibes, then German, Swiss and also Austrian. It was a really cool theme they have going on with a nice oompah music playlist playing overhead and a nice wooden 'apre-ski' vibe."
Cons:
"If you can get past the strangely run-down decor of a wooden ski lodge, you'll find amazing fondue."
"The restaurant itself has a very friendly and rustic feel to it; thanks to the very Swiss decor."
"Claims of traditional Swiss fondue are overstated."
"The atmosphere feels like a bad Disney restaurant, but that is forgivable for a themed restaurant."
"The decor is very traditional, but it's very clean and the food is good."
"The venue has a nice, traditional 80s ski restaurant vibe."
"The decor was nice and took you into a chalet scene."
Value & Pricing
Pros:
"Great little restaurant with excellent food and service. Expensive, but not dissimilar to what we have paid for fondue on the continent and tastes just as good."
"It's not cheap but the quality is there to make it worth it."
"We were very pleased with the house wine as well."
"Very good quality / price."
"The food is a bit pricy but normal for the location."
"The fondue itself was reasonable, although expensive."
"The food is seriously fantastic and already plan to return at Christmas."
Cons:
"The dessert was not great either and overpriced."
"Overpriced, squashed in, no food check back."
"The prices definitely have changed in 44 years."
"The price is quite high though I guess you might expect that for the location."
"Pretty expensive but really cute place."
"They make it suitably authentically Swiss (and Engadine) by charging 1.45x more than you conceived was humanly possible."
"Very expensive menu with not a great deal of authentic dishes."