Address: Herongate, Brentwood, CM13 3LW, United Kingdom
Phone: +441277811289
Rating: 4.3
based on 115 reviews.
Course Quality
Pros:
"The course layout was very nice with fabulous views across Essex."
"The course has undergone some huge improvements since the new management has arrived."
"Course is playing great. Fairways and greens in great condition."
"The course was in great condition, the visitor green fee was very reasonable and the staff were very welcoming."
"Fantastic course in great condition."
"Just love playing the Heron Golf Club. Super friendly staff and the golf course is in superb condition."
"The course is well maintained and is a peach to play."
Cons:
"Absolutely shocking fairways like tractor fields."
"They let far too many people on and you end up waiting after every shot! Money greedy club!"
"The course becomes very boggy when heavy rain is around and really hard fairways in the height of summer."
"The Heron course was very boggy on the fairways and the two other courses were closed."
"This course was awful. The greens/fairways was in a poor condition."
"Disappointed to arrive for a society day only to find all greens spiked and covered in sand."
"Course should have been closed as it was unplayable due to water on greens and fairways."
Staff and Service
Pros:
"Umesh,Paula and all there Team catered for our every need,the food was fantastic bar service brilliant nothing was to much trouble they completed the day perfectly."
"All the staff I met were welcoming and enthusiastic."
"The level of service and professionalism displayed by the staff at The Heron Country Club has left me incredibly impressed!"
"Warm welcome from every member of staff you bump into, no hard sales pitch just friendly chat and advice."
"The staff on the day were so attentive that there wasn't an empty glass in the room or a request unfilled all night."
"Every single member of staff represents the club so well and can honestly say that each interaction was positive, warm and so welcoming."
"The staff were polite, efficient and made sure everything was kept clear and clean."
Cons:
"Poor customer service, and incompetent staff, who make excuses rather than being honest."
"As a guest I don't feel very welcome."
"we complained and was just told tough!! Poor attitude in pro shop which has been a problem here over last year or so."
"Then the nastiness started when I asked for a refund of the balance on my club card."
"Country club was overall lovely but the manager was very rude shouted at one of the lady’s working that day and was very rude and didn’t deserve that."
"they left a tool box in the way to the toilets and entrance I feel over this split my dress and had quite bad bruising!!"
"Issue with the machine, took payment twice & didn't supply balls. Quickly rectified in pro shop."
Facilities
Pros:
"Nice clubhouse and great driving range which uses the top tracer computer system for a variety of practice or fun. Heated bays."
"Played a round of foot golf here and thoroughly enjoyed the course."
"Great facilities, driving range and short game area."
"Fantastic drive range, lovely clubhouse over looking the lake."
"Excellent clubhouse facilities, driving range, well stocked pro shop., nice food."
"State of the art driving range, top of the range buggies, electric trolleys with GPS, resurfaced car park and electronic booking in system."
"We used The Garden Room for a funeral wake. We were 100% delighted, the whole experience was excellent and very professional."
Cons:
"Although hot food is advertised in the proshop as being available all day the only food option actually available was 'Pepperoni pizza take it or leave'."
"Tried two days running to use driving range, but too busy."
"Also the beer was warm due to a break down which was a shame."
"the mats in the range are AWFUL and scuff your clubs."
"Driving range however, hike up the prices following lockdown, then add the ball tracking technology and hike the prices again."
"the artificial grass you use on some of the temp tees is bloody dangerous."
"Advertised on website that the Golf Range stops dispensing balls at 20:30... balls stopped dispensing around 19:15."
Value
Pros:
"The visitor green fee was very reasonable."
"Very nice course (Heron Hawk) good greens and well kept course given current weather conditions. Good bar and food options reasonably priced - as are the green fees."
"Someone complained about price, but the deals for 2 players and a buggy are very good."
"Easy to book and great value, the course is in excellent condition, really well looked after."
"We booked a twilight round and I think very good value to be fair."
"Quality golf at an affordable price."
"For a pay and play course this is very well kept in my opinion. It’s dearer than some but you can see the difference."
Cons:
"They let far too many people on and you end up waiting after every shot! Money greedy club!"
"Rather expensive for a coffee £2+ but not bad."
"Nothing changed, why a price hike for green fees?"
"£30 for Sunday golf at this this course is over priced."
"The mark down for me is the opulent but expensive clubhouse. Great views but something like £4 for a cup of tea."
"All the improvements have made this the most expensive course in the area."
"Down side, if you use a buggy they are one of the most expensive golf clubs around here to hire £30!"