Address: 67 - 69 Piccadilly, London, W1J 0HJ, United Kingdom
Phone: +442085591155
Rating: 4.2
based on 267 reviews.
Atmosphere & Decor
Pros:
"True to what we had heard it was quite grand. Tastefully decorated with a balance of being modern and elegant."
"The restaurant has been decorated beautifully."
"The decoration was absolutely stunning."
"Beautifully decorated atmosphere was great."
"The restaurant decor is breathtaking!!"
"The decor had the wow factor."
"Lots of attention to detail with every part of the decor."
Cons:
"It is very dark and gloomy, terrible lighting and not much atmosphere."
"However I feel there was a better ambience in the upstairs restaurant, we were downstairs and our personal opinion was that it felt like a glamorous cafe with little atmosphere."
"Decor on ground floor is lacklustre and feels like a food hall with high ceilings and lack of decor and atmosphere."
"The atmosphere was lacking a bit, it felt like a big space but lacking in atmosphere."
"The whole space has a terrible acoustic problem that we really didn't enjoy spending time sitting down for a meal!"
"Lighting upstairs could be brighter, some people (with slightly bad eyesight) would struggle to see their food or the person sitting opposite them as the lighting is quite dim."
"The atmosphere was awful."
Service
Pros:
"Our waiter, Gokhan, was attentive, friendly, and showed a genuine passion for ensuring an exceptional experience."
"The staff were lovely super attentive."
"The service was truly outstanding."
"The staff were very friendly but not annoying."
"Our waiter Jahman was wonderful."
"The service was excellent."
"The waiting staff were both exceedingly professional and remarkably attentive."
Cons:
"Staff was rude. The manager was just standing there when I needed napkins, I even had to get my own knife and fork from the next table myself."
"I didn't think the service was great not over friendly and very rushed also I asked the waiter what cocktails he recommended and he was like I don't know which is a little disappointing."
"Service was slow, too busy with 'more important guests' I assume."
"The staff were rude."
"The overall atmosphere of the restaurant was anything but friendly."
"Waiter was extremely rude."
"The waiters were unfriendly and when I asked for the veggie option they were rude."
Food Quality
Pros:
"The food, simply put, is phenomenal."
"Food was superb, highly recommend the creamy garlic mushrooms & cheesy pastry rolls for a starter!"
"Liked the food- lobster roll was awesome, calamari to start with were great."
"The food was nice The chicken was lovely and I had the lamb chops they was also nice."
"The food is well presented and delicious."
"Chicken sheesh was lovely I’m not even a big fan of Turkish but it’s the best I’ve ever had."
"The food was remarkable especially the mixed grill and wagyu burger."
Cons:
"But rather disappointed with the food..presentation was good....one of our party was vegetarian...other than salad...very little choice....she left hungry."
"But having the most expensive kebab (£65.00) in what can only be described as a Disney World diner, was at best underwhelming."
"The food is Simply average! Lack of taste, presentation, sophistication. Doesn’t worth the price plus unexpected addition of 20% to the bill due to VAT."
"Food very mediocre, the mixed grill was a cold kofte that tasted same as one from a takeaway and the Shish the same."
"Food was not great, ordered a steak and came covered in spices and chilli flakes. Too spicy it was not edible, ruined a perfectly good piece of wagyu."
"Where is the Turkish Cuisine… unfortunately you will leave disappointed as the food has no taste of any Turkish food just a normal food."
"The food is very mediocre and overpriced."
Value for Money
Pros:
"Fantastic food. The portion side is amazing. Slightly overpriced but guess you get what you pay for."
"Yes it's pricey....but worth it."
"Don’t be put off by the prices, yes it’s a Turkish but you pay for the quality of the ingredients and the flavours are amazing."
"Good value for money, very large portion with starter."
"The food was worth what we paid."
"The whole experience was good value for what we spent."
"Food and cocktails were amazing and worth the money spent."
Cons:
"Only downside I would say is for 5 of us to eat 'lunch' what is effectively a Turkish kebab. Was £500."
"Lost 2 stars because my coke, which was flat and didn’t even come in a bottle, was £9!!!!!!!!!!"
"Drinks at bar far too expensive."
"Quite disappointed with my dining experience, given the steep prices for food that didn't meet expectations. Additionally, I was taken aback to discover that the menu prices did not include VAT."
"Not worth it and not an enjoyable experience way too expensive for what it is too!"
"One thing they do which is cheeky is not include VAT on their pricing, so if you thought the menu was expensive at first glance, add another 20% on!"