Hairlusion Reviews Summary
Category: Cosmetics industry
Professionalism and Skill
Pros:
- "Joe is completely professional and his facilities are spotless."
- "Joe's work is first class and lasts for many years."
- "Joe is by far the best technician in his field."
- "The meticulous attention to detail in replicating real hair follicles on my scalp was impressive."
- "Joe is by far the most knowledgeable person I have spoken to and dealt with regarding SMP."
- "First class! from start to finish Joe was very friendly professional and knowledgable."
- "Joe is professional yet very approachable and it doesn’t take long to realise how passionate he is about his craft and the people he works with."
Cons:
- "As far as SMP practitioners go, he's on the expensive side, but you are ultimately paying for an artist with a tremendous amount of experience."
- "Other technicians I had looked into appeared to be supporting London clinic property overheads."
- "There are SO MANY websites that are plagiarising their results or faking their testimonials completely."
Customer Experience
Pros:
- "Very friendly and welcoming atmosphere at his own personal space, so no unexpected interruptions."
- "Joe made the entire experience really easy and comfortable."
- "Joe's chat definitely helped to wile the time away and makes you feel very relaxed like old friends!"
- "With Joe you don't just feel like another customer."
- "Joe feels like one of your mates from the first session to the last."
- "Joe is super friendly and has a great personality, so the sessions are filled with entertaining chat and stories."
- "Joe is a fantastic guy and immediately makes you feel at ease."
Cons:
- "I’m not going to lie there was some pain in the 2nd and 3rd treatment, but I managed."
Results and Satisfaction
Pros:
- "Honestly the best thing I have ever done."
- "I couldn’t be happier with the results."
- "What a difference just 3 sessions/3 weeks has made…"
- "The before and after photos still surprise me to this day."
- "I was amazed by how natural the results looked."
- "The work Joe has done for me is nothing short of amazing and I am so happy!"
- "The results are incredible and no one can detect it which I wanted."
Cons:
- "That said, even after the second hair transplant, my hair was still patchy, and there was clear scarring across the entire donor area."
Support and Aftercare
Pros:
- "Was provided with comprehensive aftercare instructions which helped exceed my expectations."
- "Joe is always available to answer any questions you have."
- "Joe was so passionate about his work and always on hand pretty much anytime for any concerns and queries that you may have."
- "Responded to any questions in good time."
- "Joe provided advice and took the time to provide a free video call to explain the process."
- "He even helped me out financially and helped out with fuel."
- "Made me feel at ease by explaining everything and even moved his schedule around as I was travelling 4 hours!"
Cons:
- "The way they referred to clients in an interview I saw was quite frankly shocking and disrespectful."
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