Hairlusion Reviews Summary

Category: Cosmetics industry

Address: 7 Bridge Foot, Ware, SG12 9BS, United Kingdom

Phone: +447931670068

Rating: 5.0
based on 100 reviews.

Professionalism and Skill

Pros:

  • "Joe is completely professional and his facilities are spotless."
  • "Joe's work is first class and lasts for many years."
  • "Joe is by far the best technician in his field."
  • "The meticulous attention to detail in replicating real hair follicles on my scalp was impressive."
  • "Joe is by far the most knowledgeable person I have spoken to and dealt with regarding SMP."
  • "First class! from start to finish Joe was very friendly professional and knowledgable."
  • "Joe is professional yet very approachable and it doesn’t take long to realise how passionate he is about his craft and the people he works with."

Cons:

  • "As far as SMP practitioners go, he's on the expensive side, but you are ultimately paying for an artist with a tremendous amount of experience."
  • "Other technicians I had looked into appeared to be supporting London clinic property overheads."
  • "There are SO MANY websites that are plagiarising their results or faking their testimonials completely."

Customer Experience

Pros:

  • "Very friendly and welcoming atmosphere at his own personal space, so no unexpected interruptions."
  • "Joe made the entire experience really easy and comfortable."
  • "Joe's chat definitely helped to wile the time away and makes you feel very relaxed like old friends!"
  • "With Joe you don't just feel like another customer."
  • "Joe feels like one of your mates from the first session to the last."
  • "Joe is super friendly and has a great personality, so the sessions are filled with entertaining chat and stories."
  • "Joe is a fantastic guy and immediately makes you feel at ease."

Cons:

  • "I’m not going to lie there was some pain in the 2nd and 3rd treatment, but I managed."

Results and Satisfaction

Pros:

  • "Honestly the best thing I have ever done."
  • "I couldn’t be happier with the results."
  • "What a difference just 3 sessions/3 weeks has made…"
  • "The before and after photos still surprise me to this day."
  • "I was amazed by how natural the results looked."
  • "The work Joe has done for me is nothing short of amazing and I am so happy!"
  • "The results are incredible and no one can detect it which I wanted."

Cons:

  • "That said, even after the second hair transplant, my hair was still patchy, and there was clear scarring across the entire donor area."

Support and Aftercare

Pros:

  • "Was provided with comprehensive aftercare instructions which helped exceed my expectations."
  • "Joe is always available to answer any questions you have."
  • "Joe was so passionate about his work and always on hand pretty much anytime for any concerns and queries that you may have."
  • "Responded to any questions in good time."
  • "Joe provided advice and took the time to provide a free video call to explain the process."
  • "He even helped me out financially and helped out with fuel."
  • "Made me feel at ease by explaining everything and even moved his schedule around as I was travelling 4 hours!"

Cons:

  • "The way they referred to clients in an interview I saw was quite frankly shocking and disrespectful."

Thanks! Your review is awaiting moderation.