"We were served by a guy called Patrick who was lovely, made us feel very safe and catered to our every need."
"Elisha, grace and Callum were all super lovely and attentive."
"Very friendly staff and quick service."
"The staff are lovely and really helpful."
"Staff are always so attentive and friendly."
Cons:
"The second time was late morning, there was a considerable queue to order food at the bar, and only one member of staff actually serving while others were apparently just watching."
"Not that great, seems as though the owner doesn't put on enough staff, hurried service at best and unable to order at worst."
"The place looks great but what a rude manager."
"I am very appalled with the service received from the assistant manager Karen."
"Staff presence was non existent."
"Really bad service. Visited at 4pm on a Saturday, not too busy, ordered two drinks. Was left waiting over 10mins."
"Arrived at Loco/ kings heath just before 9pm. Staff were unfriendly."
Food Quality
Pros:
"The food never disappointed me."
"Lounge Burger was, as ever, delicious as were the fries plus the well dressed fresh mixed salad."
"Family friendly food out of this world and caters for gluten free which is fab."
"The food was awesome, service was even better."
"The food is really tasty and came pretty quickly."
"The tapas flavours were great and the portions were just right too."
"The food was plentiful & tasty."
Cons:
"Had the vegan rice bowl today. Was so dry, had no sauce whatsoever."
"The milkshakes were atrocious. I do not recommend them."
"Very expensive prices for drinks, but not really anything special to warrant the same."
"Had the £12 Vegan burger which wasn't worth it by any means."
"The most revolting ‘breakfast’ I’ve ever been served."
"While the atmosphere is lovely the servings keep getting smaller and the last few times I've been in I wasn't impressed with the quality, particularly for the cost."
"Food very poor value for money and poor quality."
Ambiance & Atmosphere
Pros:
"It's a nice place to take family for a meal. There's a play area with toys for the kids."
"What a lovely place. The food is delicious, the staff helpful and the access for someone with a motor scooter is great."
"Love this place ☺ relaxed, friendly staff and great food and drink."
"Interesting Art Decor with friendly staff ready to help."
"This place is my new favourite, wonderful food and drinks, small area with toys etc for the kids to play and very lovely environment even with two small children."
"Cosy atmosphere and friendly staff."
"Lovely place with great atmosphere."
Cons:
"Nice food but dog unfriendly _ outside the door it is A435 pretty much like the Motorway squeezed in a tiny road."
"Table we were sitting was super sticky and dirty... especially menus and 'scan to order cards' pretty nasty."
"Full of screaming kids too, not what u want to hear when you’re having a meal with friends."
"The place was completely jam packed, clearly it must be good, or so you'd think. The food was boring and bland and the drinks were overpriced and equally rubbish."
"Disappointing... A local place that surely could be packed... Not sure why it isn't...though the music moved me on after food. Really awful music, slightly too loud."
"Overly full, food really disappointing, had to queue for half an hour to place order, repeatedly asked for water in upstairs drinking jars and never got it."
"The only reason why I didn’t give a 5 star is purely because I personally found the place to be a bit too dark on the inside."
Value & Pricing
Pros:
"Well worth a visit and parking nearby."
"Drink included it was only a little over a tenner per person."
"Superb place for the family or on your own with friends. Excellent selection of food all of which was to a high standard and as one of the best breakfasts we've had."
"The portion sizes are great, I would recommend the 3 tapas for under £12 option."
"Just had a fathers day brunch here, fantastic staff everyone of them friendly and helpful. The food very good cooked fresh and served hot, good selection of food on menu. Would definitely recommend."
"One of the best in terms of atmosphere, food, affordability and service!"
"The carrot and coriander soup was just to die for!"
Cons:
"However, it used to be much better value for money."
"Parking says 50p for half an hour but then says you have to put a minimum of 1.50 which covers you until midnight."
"Food is good, portions are small, so value for money isn't great."
"While I sit here with the overpriced, pretentious breakfast! Not only does the order come wrong, we get no apology."
"Most other things on the menu are reheated and often overcooked/dry."
"Parking....can park opposite at a charge. Birmingham council has messed up the High Street and made it near impossible to park freely which is now having a very negative impact on retailers."
"DUE TO THE MENU CHANGE AND THE BREAKFAST CLUB TAKEN AWAY. THUS NO FREE POT OF TEA, I WON'T BE GOING HERE AGAIN."