Shakespeare Reviews Summary

Staff Service

Pros:

• "The best was the staff.. I have never seen such a jovial staff to entertain."
• "Staff is amazing. Very warm and friendly place."
• "Servers checked in often to make sure everything was okay."
• "Very friendly customers and attentive staff."
• "The staff are polite, charming and know how to bring out the relaxation of the situation."
• "Situated opposite Victoria Station, the staff here we're superb. I had two young daughters with me and they were helpful throughout."
• "The service was perfect, everyone was really kind."

Cons:

• "She avoided our table the whole night and never came back."
• "Staff didn’t seem like they wanted to work and were chatting amongst themselves."
• "Pathetic bartenders and horrible service - the bartender was a thief and racist."
• "Staff was rude didn't even speak when bringing the food over."
• "However, all your staff acted like it was a fricken chore to serve me and my wife...no smiles, no welcome of any kind."
• "However, the staff was very unfriendly, they actually ignored our presence unless we put ourselves in their faces and talked."
• "The waiters are disrespectful."

Food Quality

Pros:

• "The food was nice enough and the sharing platter worked well between the two of us."
• "GREAT place for a pint and the BEST fish & chips!!"
• "Pretty decent pub food. Awesome steak and ale pie."
• "Had the Steak Pie which was quite good."
• "We chose fish & chips meal which was freshly cooked and very tasty."
• "Delicious delicious food! During my stay in London I came here almost every night! They have phenomenal pies, highly recommend the venison!"
• "The fish was very tasty, with a crispy coating."

Cons:

• "Run out of beer! Food was mediocre and over priced... Seemed understaffed."
• "The custard tasted like a runny vanilla pudding cup, and the sauce was odd due to the raisins."
• "Avoid the food in this place, it’s poor pub grub."
• "Food was not great. My partner had the rump skewer and it was more onion than meat."
• "But the food's quality is just appalling."
• "Food - Just about everything we asked for from the menu they didn't have."
• "The fish was over cooked and rubbery though the chips were good."

Atmosphere & Location

Pros:

• "Very spacious and airy seating area giving it the bistro pub ambient that urges on your appetite for a reasonably priced ciabbata or their popular favourites like pie and mash; ham, egg and chios dish; Hunter's Chicken; Roasted Half Chicken and Chicken Tikka."
• "This is a pub with a great location, near to the Victoria station and the Apollo theatre."
• "The pub is spacious in a super location close to the Victoria Station."
• "Great space with good atmosphere."
• "Such a lovely place!"
• "The atmosphere there is absolutely vibrant."
• "A wonderful traditional pub."

Cons:

• "The music is quite loud."
• "Overpriced and served cold, this establishment is best avoided for anyone seeking an enjoyable meal."
• "The only negative is the toilet facilities.... many not functioning, very foul smelling, and pretty dirty."
• "Also, it's super noisy and everything looks a bit dirty and gross."
• "The place was a little crowded and atmosphere was more lively than relaxing."
• "From the outside it looks like a old, long standing English Pub, but once inside it is disappointingly modern and very impersonal."
• "The actual building and atmosphere is beautiful, but the tattooed waitress is rude and arrogant."

Value for Money

Pros:

• "Serves breakfast at really reasonable prices, especially for London."
• "The pizza was tasty and fairly priced."
• "Great decor, great prices and professional staff."
• "Prices are very reasonable for a small-medium size pizza, would recommend ordering a few and sharing it out with everyone."
• "Drinks and food are reasonably priced and the atmosphere is good."
• "Great quality food for a good price! Everything was great except that we waited a long time for our check."
• "Service was good. Atmosphere nice."

Cons:

• "I am so disappointed as 3 plates was £47… a huge amount for disappointing food."
• "Honestly it makes me sick what they charged for pint. Actually disgraceful."
• "For 6 glasses of wine and a portion of garlic bread I paid £62."
• "The orange juice, however, cost 4 pounds and contained a lot of ice cubes and was cheap store bought orange juice, very expensive."
• "We had a ridiculously small steak with a few (really a few) fries and 2 baby tomatoes for £17.45."
• "Didn't think it was worth approx £85 we spent even tho it's in the heart of London.for 2 meals bottle of wine and 3 pints."
• "The drinks a very expensive - but I guess, that‘s the only negative thing to say. ;-)"

Cleanliness & Maintenance

Pros:

• "Really nice pub. It was much cleaner (no sticky floors) than I was expecting, staff were very friendly."
• "It was much cleaner (no sticky floors) than I was expecting."
• "The toilets are clean and nice."
• "Toilets were fairly clean."
• "It was a very clean and spacious venue and the artwork on the walls was very amusing."
• "Had no issue with staff. Polite and tried to keep the place tidy."
• "Lovely pub and a nice atmosphere."

Cons:

• "The toilets were diabolical and were not checked (therefore not cleaned and replenished) during the 6 hours spent in this pub."
• "One thing though - the toilets are foul. Really dirty and smelled so, so bad."
• "But the toilets are really disgusting."
• "These are the worst toilets I've ever been into in my life."
• "The toilets don't have locks."
• "The toilets were quite odorific as well."
• "The place was expensive for what we had (breakfasts and two drinks) but that's not surprising. The food, however, was awful."