Maple Leaf Reviews Summary

Staff and Service

Pros:

• "Lovely friendly staff."
• "Friendly and professional service."
• "Service was quick and very friendly."
• "Service is quick, polite and efficient."
• "Staff friendly....just pull in and enjoy, you won't regret it!"
• "Very friendly staff and helpful."
• "Staff were excellent, very helpful and friendly."

Cons:

• "The staff are some of the most unfriendly and rude I've come across in London."
• "Bar staff were moody and unapproachable."
• "Throughout our visit we had numerous occasions of rudeness from the staff."
• "Terrible customer service (definitely not Canadian) awful food, all food came out cold."
• "The team wouldn’t turn the audio on and were exceptionally rude when asked why."
• "Extremely aggressive and rude doorman pretty much ruined my experience."
• "Couple staff wasn’t nice yesterday and one security guy was rude."

Atmosphere and Decor

Pros:

• "Great bar. Mighty food portions. Beer prices are good for the middle of London, making it a good sports bar with a relaxed and friendly atmosphere."
• "This pub is great for watching sport with a good atmosphere and a diverse crowd."
• "Vibrant and welcoming place. Lots of on tap drinks from around the world."
• "The decor is perfect, rustic vibes, lots or hockey memorabilia and bits on the walls."
• "As soon as we stepped inside, we were immersed in a cozy and inviting atmosphere that truly captured the essence of Canada."
• "Great Canadian themed pub, with loads of imported beer selections and some of the best poutine I’ve had in the city."
• "Very nice Canadian themed bar in Covent Garden."

Cons:

• "Tacky decorating attempt at a Canadian bar."
• "The tables were sticky."
• "Very disappointed in Canada day event this yr. They didn’t play any Canadian songs (very rude dj) only played European dance music all night."
• "Ambiance was a bit campy and corny relying too heavily on tired stereotypes."
• "This place is starting to become really run-down and filthy."
• "Has a bit of a smell though inside, just food smell."
• "The atmostphere felt a bit too lacklustre."

Food and Drink

Pros:

• "Being Canadian ourselves, unsure if I’d say it’s super authentic as far as Canadiana goes, lol, but it had very friendly staff, awesome beer, and really good poutine."
• "Menu and flavours are authentically Canadian."
• "Decent beer selections with some mean food choices."
• "The food is pick-at with great portions and the selection of beer is fantastic."
• "Foods tasty."
• "The maple-infused cocktails and authentic Canadian cuisine were a delightful nod to Jasper's roots."
• "The Mac and cheese was the best I’ve ever had."

Cons:

• "The gravy on the poutine wasn't hot enough to melt the cheese curds, a little disappointing as you then miss out on the great gooeyness)."
• "Really lacking in a selection of Canadian beer and the food was a far cry from what I would call Canadian pub fare."
• "Mediocre food that takes ages."
• "The poutine portion is very small and there is not enough cheese."
• "Horrible tasting- overpriced Caesars."
• "The food is very cheap for central London but this is not a Canadian bar."
• "Food was just awful."