Address: 89 Upper Ground, London, SE1 9PP, United Kingdom
Phone: +442079287940
Rating: 4.2
based on 250 reviews.
Food Quality
Pros:
"The food was great, the staff were really friendly and helpful."
"Food that has flavor."
"The food was great. Chicken pot pie was great as was the big piece of flaky fish and chips."
"Food was delicious, I had the lamb pie, there was so much flavour!"
"Awesome food. I had the most amazing gamon."
"The food was fantastic."
"The food was delicious and full of flavor."
Cons:
"The majority of the main dishes we ordered had little to no taste, were overcooked and cold in places."
"The food is just not worth the money so go elsewhere for food."
"Food wasn't good at all. When your roast dinner is not good quality at least serve it hot."
"Expensive for what it was. Food was a let down and incredibly slow service once food ordered!"
"The quinoa salad was dreadful."
"Unfortunately I didn't enjoy my choice of lunch being a shin of beef stew with mash, the mash was very gluey and the stew tasteless but with a medicinal after taste very disappointing."
"The food was awful though."
Service
Pros:
"Staff were there for us."
"Special shout out to Araba behind the bar. Thank you for your friendly and smiling service."
"The staff is wonderful, attentive, and very patient with our team."
"Staff were pleasant and very accommodating."
"The staff were friendly and helpful."
"Staff were attentive and very friendly."
"Staff is friendly, the atmosphere is warm and welcoming."
Cons:
"The waitress left without offering any condiments however and didn't come back to check on the meal."
"I made a reservation for a table and without informing me they cancelled my reservation."
"The staff aren't the cheeriest either."
"Waited 90+ minutes with 2 hungry kids for the worlds smallest bowls of chips."
"Awful. Walked in and went to the bar. No one had the decency to even acknowledge us."
"Nobody collected our plates or asked if we wanted pudding or coffee so after another 20 minutes or so we left and didn't glimpse another member of staff during our exit."
"The big problem is the food takes an extremely long time to arrive!!!!!"
Ambience
Pros:
"Nice selection of drinks and it has a good cozy pub vibe / ambience."
"With a wide open front entrance on a quiet-ish street running parallel to the South Bank, this place is a little gem."
"Lovely location. Right round the corner from royal festival hall. Big Ben. London Eye. National theatre. The South bank."
"When it is warm they are able to fully open the glass doors at the front of the pub giving it a nice airy atmosphere."
"Very nice place set in a peaceful location only a minute from a busy tourist track."
"This is a redone Youngs pub and has a lovely light airy feeling."
"A nice cosy pub that provides a welcome respite from the hustle and bustle of the south bank."
Cons:
"Be aware of cold drafts from the doors, which close oh so slowly..."
"Accessible toilet was dirty and the door didn't lock."
"The signal in this place is shocking so not surprised if the software isn't always 100%."
"The men's toilets were coated in a combination of sick, urine and excrement."
"The disabled toilet which was coated in graffiti, with urine on the seat and again, no toilet paper available."
"The general lack of hygiene, mould and flaking walls made it feel like a public toilet."
"The real issue was the toilets which are horrendous."
Value
Pros:
"The place is clean, hip, mismatched & cool."
"Dogs are welcome too, water is provided for them."
"Food well cooked and reasonably priced."
"Prices are very fair."
"Food and drink are good and not too pricey for central London."
"Thought menu was reasonably priced considering proximity to river and the surrounding attractions."
"Much better value than the places on the South Bank too."
Cons:
"The food was okay but a little pricey."
"Way overpriced, £21 pounds for this delusional dish."
"Expensive for what it was. Food was a let down and incredibly slow service once food ordered!"
"They charged 75 pounds per person not including drinks."
"Overpriced Christmas menu and very slow service."
"As a drinking and dining venue, it's a little on the expensive side."
"Spoilt the evening a bit £275 for a pub meal for 5 I thought was pretty steep anyway."