Address: 9 Baker St, London, W1U 3AH, United Kingdom
Phone: +442038790789
Rating: 4.7
based on 276 reviews.
Consultation and Service Quality
Pros:
"My advisor, Temi, is the best. She helped me know what’s best for my body type by trying on different wedding dresses type!"
"Sahar❤️ is absolutely the best, very sweet, professional, and knowledgeable."
"Brie was a very helpful consultant, she really listened to what I liked and disliked and helped me find the perfect dress."
"Came in with one of my bridesmaids, Eloise, and we were so lucky to have Brie help us through the whole process."
"I was served by the incredible Bobby who was amazing - so sweet, knowledgable and patient."
"Elsa, the delightful assistant, guided me through the process of selecting and trying on various styles."
"Temi was amazing taking the time to understand what I like or not and find THE dress."
"Hilary was so informative and helpful. She made me feel so comfortable dressing in and out of dresses and giving advice."
Cons:
"They lost my details so when I visited the second time, there was no recollection of the dresses I tried."
"My friend tried on a wedding dress after me and had another lady ‘help’ her, but she was pretty rude to my friend and didn’t allow her any privacy when changing."
"The queue system means a lot of waiting around. An appointment system would avoid so many people waiting."
Dress Variety and Quality
Pros:
"The dresses are priced £799 and under, are available to take home on the same day, and the staff are wonderful."
"The dresses were stunning and such good quality. I couldn’t believe the prices."
"Stocks really beautiful dresses at a reasonable price and I didn’t feel pressured at all to buy anything."
"I walked out with a wedding dress two hours later. Temi was absolutely incredible from start to finish."
"Had a minor moment of thinking I'm not going to find anything I like because there were limited options for my size (for reference I'm a bridal 16) but I was wrong."
"There is a great range of dresses to pick from and different sizes available."
Cons:
"2 of the dresses that I tried on had a strong smell of sweat. The unpleasant smell took away from the dresses and made me question how the dresses are looked after."
"The queue system means a lot of waiting around. An appointment system would avoid so many people waiting."
"Still bought me dresses completely out of my style to try on and so didn’t have enough time to actually try what I wanted."