PhysioQinetics Uxbridge Physiotherapy Clinic Reviews Summary

Effectiveness of Treatment

Pros:

• "With Carla help, I was able to be back to full fitness after 3 visits."
• "After just 2 sessions almost all pain was gone, and after 3 sessions I had full flexibility back."
• "In just four sessions, Rudi diagnosed the injury, massaged the problem area and provided the necessary strengthening exercises."
• "Even after the first session of hands on treatment, I felt a huge relief in terms of pain."
• "After a few sessions with Sally she sorted my back out straight away."
• "After just one extensive treatment session Rudi was not only able to relieve the pain but also gave me back some movement."
• "After a week, I was back on the ground to play the game."

Cons:

• "The only suggestion I might say for the improvement is the length of time the therapist were allowed is 30 minutes per session and it would be a 6 star if session would last for 45 minutes."

Professionalism and Knowledge

Pros:

• "I was very impressed with Rudi's professionalism and friendly attitude."
• "Michelle is very knowledgeable and gets grip on the problem area very quickly to treat."
• "She was knowledgeable and really helped me understand my shoulder pain and the exercises I needed to do to improve it."
• "Carla is professional, knowledgeable, dependable, honest and courteous."
• "I highly recommend Michelle Lai as her expertise is quite impressive."
• "Patrick is very knowledgeable and explained how to put a plan into place to move forward and alleviate my daughter's symptoms."
• "I was impressed with her extensive knowledge, experience, professionalism and holistic approach."

Cons:

• "Apologies to the team at the clinic, as I did specify an incorrect email address which didn't help matters!"

Client Care and Communication

Pros:

• "From our first session she was friendly, helpful and it obviously matters to her that her clients improve."
• "She really takes her patience and time to understand where my pains are and treats them so well."
• "They took the time to answer my query which is great as I had approached other physio's who are reluctant to spend their time in answering these questions without paying for their time."
• "She's understood my issue and provided advice along with exercises."
• "She took the time to thoroughly assess my condition and tailor the treatment to my specific needs."
• "Michelle explains the issues very well and is very friendly in her approach to patients."
• "She is very friendly and approachable and always makes me feel at ease."

Cons:

• "However after going to physiotherapy with Michelle Lai my quality of life has significantly improved as I am in less pain."