The London Dungeon Reviews Summary

Acting & Performances

Pros:

• "The actors did a great job bringing everything to live."
• "All the actors that took part were excellent at there jobs!!!"
• "A brilliant experience!!! The acting was spot on (gave us all a scare)!"
• "The actors are extremely talented. They made sure everyone was involved in some way."
• "Actors were fantastic! Especially near the end."
• "The actors are so brilliant and make you feel really immersed in the world of haunted old England."
• "The actors were definitely the best part."

Cons:

• "The actors also didn’t interact with the audience as much as they did in Berlin."
• "Some actors where misable, the rest where excellent in their roles."
• "Actors picked the same 'volunteers' over and over and found they made the groups too large which took away from the experience."
• "The haunted house portion was surprisingly lackluster, with a noticeable absence of actors."
• "One star because 1 feature was not open & another showcase the actor didn't perform."
• "Actors were good, it was a pity we couldn't see them properly."
• "As the staff rudely laughed about it afterwards watching us all walk off."

Value for Money

Pros:

• "Buy tickets directly from their website before arriving, you'll save a lot of money."
• "High quality production and value for money."
• "The tickets are at a good price for what your gonna experience."
• "The experience was also long enough that I felt the price was good value."
• "We booked online and got discounts which is good."
• "Would deffo recommend! Don’t forget tickets are 241 if you have a voucher off cereal packs!"
• "We booked early and got a deal on entry."

Cons:

• "The ticket price is rather high (+30£)."
• "The worst 148£ I ever spend."
• "It was over priced for what was being offered."
• "Very pricey, so the value for the money you pay is not given."
• "I do however feel that at full-price, the attraction simply doesn’t warrant the price tag or the time spent within it."
• "The whole experience wasn't worth £290 for a family of 5."
• "Tickets are expensive £33 per adult."

Accessibility & Facilities

Pros:

• "Sited very closely to several underground stations, so easy to get to."
• "The security checks were good, quick and not invasive."
• "Use the bathroom before you begin the tour as there are none till you exit."

Cons:

• "Our trip to the dungeons was claustrophobic with people."
• "The group was far too large and we were squashed into each room, pushed and shoved by rude people bullying their way to the top."
• "Unfortunately the boat ride wasn't available and it seems to have been that way for a few years now."
• "Only downside is toilets are outside the attraction and you can't get back in."
• "The wheelchairs are not allowed as the pathways and passages are narrow at some places for the wheelchair to pass."
• "Also at the end the bar where you can enjoy a final drink has no restrooms."
• "Also when we went in the pub for a drink when we came out of the attraction, there was no toilets."