Tombo Japanese Cafe Reviews Summary

Food Quality

Pros:

• "The food is tasty and the sashimi is fresh and well prepared."
• "Tan tan chicken udon is quite nice and has a real spicy taste."
• "The matcha tart being the matcha-iest dessert I have ever had constitutes a must-have for matcha lovers!"
• "Poke is good, generous portions and crispy rice pieces tasty."
• "The prawn dumplings were a great starter, the spicy tuna roll and prawn tempura roll were very tasty and fresh."
• "The food was absolutely delicious, especially the prawn tempura in my Prawn Tempura Udon."
• "The beef udon’s broth has a sweetness taste very good."

Cons:

• "The beef itself is a little hard not tender enough."
• "Food is a bit bland but not bad tasting."
• "Rice was cold and probably yesterday's."
• "Chicken teriyaki don was a bit too salty for me."
• "The tonkatsu has very hard crust instead of crispy, and the pork itself is not tender or juicy."
• "The Teriyaki Donburi... was overpriced bland and tasteless."
• "The sushi was delicious and the rice especially well done, although it's very modest in portion size."

Service

Pros:

• "Tasty poke and very friendly service."
• "Staff very friendly and helpful, happy to recommend particular dishes."
• "The staff was super helpful and gave us a table in less than 10 minutes despite the long queue."
• "Service was nice and friendly."
• "Staffs are SUPER SUPER nice, food and drink were delicious."
• "Really friendly staff, they seat you and bring your drinks rather than expect you to collect them from the counter."
• "Staff were very friendly and polite and the food was prepared quickly as well!"

Cons:

• "Deal breaker: they asked us to leave (although politely) after payment."
• "When we arrived at this restaurant, they refused us to get a seat without everyone here, even though our friend is only 10 minutes away and they have plenty room."
• "Misleading menu and bad service."
• "Service is really poor and unprofessional."
• "Service is slow, could see workers just chatting to each other while I waited for someone to bring a card machine over to pay."
• "The staff forgot my order and didn’t realize until I asked her. Aftercare was also very bad."
• "Service really slow during peak period due to limited seating area."

Value

Pros:

• "The food was in good portions and very well priced with lots of vegetarian and vegan options."
• "They are good fair price in London."
• "Price very reasonable and this filled me up all day."
• "Everything was tasty and flavourful, and prices are reasonable and affordable."
• "For the price and the portion of it was oh so worth it."
• "Good and fast service and food is very tasty. Decent price for Japanese food."
• "One of the best Japanese restaurants in the area, and at a reasonable price too."

Cons:

• "Lovely food but a bit on the pricier side."
• "£12 for a packet of udon in dashi broth, two slices of inari tofu, two pieces of nori, and a handful of wakame. Yes, this is South Ken, but this was uninspiring Kitsune Udon and overpriced."
• "Overall, compared to Toronto standard, only a bit better than food court J-food, not even close to the restaurants run by real Japanese at the similar price range. Poor value for the price."
• "A bit pricey as it’s south Kensington."
• "Came for food so can’t speak about the drinks. Pretty unimpressed with even basic meals, a bit overpriced for what you get."
• "The only thing I'd say is that some things are on the pricier side."
• "Far overpriced."

Ambiance & Location

Pros:

• "Convenient place to go after the long day at the museums."
• "Great little place close to South Kensington Station."
• "Close to V&A:convenient."
• "The place is tidy, small and just really cute."
• "It’s a lovely little restaurant just a couple of minutes walk from the V&A museum."
• "Location is very accessible just close to Tube station."
• "Found this small shop at South Kensington, very close to a few museums like V&A, location is very good."

Cons:

• "The place is a bit small so there might be a bit of a wait."
• "The place is pretty tight quarters so expect to be seated very closely to other people."
• "Love the vibe but the tables are too crowded."
• "It's usually a little overcrowded tho (as it's quite small), but that's fine."
• "The tables are very closely placed too so it feels a bit cramped."
• "The place was comfy but not big enough to accommodate diners during rush hours."
• "Nice place a bit cramped."