The Latymers, Hammersmith Reviews Summary

Service

Pros:

• "Really friendly staff cannot praise more very impressed."
• "Staff were friendly, attentive and polite."
• "The service was relaxed, friendly and welcoming."
• "The service has always been very friendly, especially the older gentleman who has been working there a long time."
• "Staff is always nice and we never waited for the food for more than 5-10 minutes."
• "Service which was quick, friendly and efficient."
• "Staff were warm and friendly, and we received great service!"

Cons:

• "Giving less stars as the staff were not clued up on their beers, that is not very in craft like."
• "Not very impressed by interior and service."
• "Their staff could do with some customer service training in the Thai restaurant."
• "The persistence taking our orders was annoying."
• "Thai restaurant in a pub, very bad service I haven't finished eating yet They make hurry up to collect my plate I'm just to eat again."
• "The table service is quite slow during the meal."
• "Customer service in the restaurant wasn't friendly, looks like robot service."

Food Quality

Pros:

• "The food is tasty for a decent price, just beware of the hot spicy dishes!"
• "Overall top quality food, nice drinks menu and lovely staff!"
• "The kitchen serves delicious thai food."
• "Really good Thai food in this unassuming Fullers pub."
• "The food is excellent."
• "They have an amazing little Thai restaurant in the back that serves delicious food."
• "Food here is delicious, highly recommend."

Cons:

• "Our bill was a total of £140, service charge of £20 and we’ve had better from a local take away."
• "Pub was Great,but the food wasn't fresh, nowhere near to the Thai food."
• "Wings had good flavor but definitely over cooked."
• "The tiny pieces of lime made it difficult to enjoy the food as it was sour & bitter at the same time."
• "Pad kee Mao yum if not a bit too greasy."
• "Just sometimes Thier noodle dishes come out dry but may it's because it's under the lamp too long who knows."
• "The chicken in the tomyum tasted stale as it was a freezer to pot situation."

Atmosphere & Decor

Pros:

• "A really nice pub with outside seating, good service and some bar games."
• "Has a nice relaxed atmosphere."
• "The decor amazing."
• "Great customer service and an amazing decoration both in the bar and in the thai restaurant inside the bar."
• "Very clean and good vibes overall."
• "Nice ambience. Would definitely recommend. :)"
• "The lovely atmosphere in this pub is especially cosy and was the first thing I noticed when we visited."

Cons:

• "The door to the pub not being self closing and remaining open after every customer walked in or out."
• "Another nuisance is that if you are sitting at the beer/pub area and wish to order food. You must stand up and go to the back where the thai restaurant actually resides."
• "Seating area outside is better than inside which is a bit dark and gloomy."
• "Visited on weekend for dinner but the place was a bit dead - little music or people. Wish it was more lively."
• "The Thai food is very good but the pub had no atmosphere and I found it very cold."
• "Be careful of professional pickpockets distracting you while stealing your mobile phones left on the table."
• "Even though my bike was stolen from outside :-("

Value

Pros:

• "Prices are very reasonable also."
• "We couldn't believe how good value it was, we volunteered to increase service charge as a thankyou to them."
• "Really nice Thai food and reasonably priced - my massaman curry was £9.50 and £3 for rice."
• "The food is not only amazing but also very reasonably priced."
• "Prices are reasonable and its not too noisy."
• "It was really good and cheap, and we had the Eat Out discount as well, which was even better."
• "Food is AMAZING and as a Northerner down south the price is very reasonable... Certainly worth a visit."

Cons:

• "Food is good but slightly pricey."
• "A glass of lemonade for £3.10!!! it's rip off."
• "Food is also very expensive, don't even think about to go there."
• "Proportions were small & a little bit pricy but the food was good."
• "Definitely not worth the money but taste was a bit above average."
• "Over priced and definitely over cooked!"
• "Average food..was told food was better before..now food average and price has also gone up."