The Ship & Whale Reviews Summary

Staff and Service

Pros:

• "Friendly staff, great food and a fantastic pub to be with friends and family."
• "Delicious food and drink, friendly service and a cozy atmosphere with quiet music and a beautiful interiour - all at a very reasonable price."
• "Family friendly pub, helpful and accommodating staff, even allow us bring our own cake and served for us including cutlery."
• "The staff is always friendly and service is pretty quick."
• "Basia and the team provide the most amazing service."
• "The service was good, the lady who served me did so with a smile."
• "Staff were nice and service was good."

Cons:

• "The staff were quite rude, the place was not busy at all."
• "The woman who seems to be in charge there is a totally unprofessional, an unacceptably behaved person."
• "Also when faced with a complaint they should be more open to what we are saying and not ironic and dismissive!!"
• "Told off because apparently I am supposed to know BECKS is a alcohol free beer."
• "When we complained we were faced with even more attitude and even rudeness!"
• "Also when they serve drinks the quantity they serve varies greatly! Unacceptable!"
• "The pub Was so cold we could not take of our coats the food was £14.99 for a Sunday roast but we Got two very small roast potatoes and a very rude waitress who got upset because we did not pay the full service charge."

Food Quality

Pros:

• "Good Sunday Roast for a reasonable price."
• "Amazing Free House!! Truly delicious food with generous portions!"
• "The lamb shank was good, as was the pork belly."
• "Really big and juicy burgers with warm bun! One of the most delicious I've eat for a long time."
• "Lovely pub that serves some hearty pub dishes including a great fish and chips!"
• "Food fantastic staff really friendly Manageress brilliant as I was late for booking but phoned explaining couldn't get taxi as half marathon never knew was on meant had to walk from Bermondsey station 🙄☹"
• "The food is just what you want from your local pub. Varied menu."

Cons:

• "The pork was ever so slightly dry."
• "Came here for a Sunday roast and was extremely disappointed."
• "Beef Sunday roast was not amazing."
• "Terrible food. Ordered Sunday roast, which wasn’t cheap, and waited 30 mins for a plate swimming in gravy with undercooked barely roasted potatoes, soggy Yorkshire pudding."
• "Fish and chips were a bit of a disappointment. Fish wasn't crispy and the homemade chips also not crispy."
• "The food is okay, but way to expensive for the portion size."
• "After looking forward to eating in this place, had a meal here with my wife we both had fish and chips, I understand that you might find the odd bone in fish but this fish looked like it had not been filleted at all."

Ambience and Location

Pros:

• "Good pub with a suntrap beer garden located near the thames."
• "Nestled in a secluded street in Rotherhithe, just off the Thames Path you’ll find The Ship & Whale."
• "This pub is wonderful with old stlye decor (chesterfield sofas/oak tables) with a modern twist, clean, with a large patio area out the back."
• "This is the best pub in the area, good quality of food and drinks, very friendly environment and lovely back yard with some tables which make more enjoyable your time in the nice sunny days."
• "Great location near the river. Proper old London pub with lots of old photos of the local area."
• "Lovely pub tucked in by the Riverside."
• "Hidden gem in the old Surrey Dock area."

Cons:

• "Only issue is that its a bit cramped inside."
• "But if I’ll have to come back here I will rather go somewhere else."
• "As an interior: cosy but rather very very old, and dusty at places, in need of some upkeeping and major redecoration."
• "The pub was originally built in 1767 and rebuilt in 1880 by Trumans."
• "Tucked away so tends to just be locals but welcoming."
• "The only problem there is no more parking available, but area around is nice so its good to have a little walk before such full meal:)"
• "The pub Was so cold we could not take of our coats the food was £14.99 for a Sunday roast but we Got two very small roast potatoes and a very rude waitress who got upset because we did not pay the full service charge."

Value for Money

Pros:

• "Delicious food and drink, friendly service and a cozy atmosphere with quiet music and a beautiful interiour - all at a very reasonable price."
• "Prices won't knock your socks off either – pretty fair all around."
• "£5.30 for a Spitfire which was a pleasant surprise considering the interior and beer garden are so nice."
• "Oh and the beer burger and chips for 2 at £10.90 on a Monday night is absolutely unbeatable."
• "The food was excellent! They accommodated us really well and safely with the covid restrictions."
• "Fantastic Sunday lunch, speedy service too as we had a train to Manchester to catch!hope to come back soon!thanks"
• "Love it. Food is smashing, good portions, cooked well. Sunday roast: one of my fav places."

Cons:

• "Burgers were tasty however drinks are now very expensive which increased the cost of the bill significantly."
• "Beef Sunday roast was not amazing."
• "Terrible pint of spitfire. Vinegar."
• "When we got the bill we asked to remove the service charge cause we didn't liked it at all."
• "The food is okay, but way to expensive for the portion size."
• "The Yorkshire puddings definitely were a ‘meh’, as were the potatoes and veg."
• "Left with an empty stomach 😕 Very disappointing."