Address: Raglan St, Wolverhampton, WV3 0ST, United Kingdom
Phone: +441902489720
Rating: 4.3
based on 300 reviews.
Store Layout and Accessibility
Pros:
"Nice large store with plenty of free parking of up to 3 hours."
"Wheelchair access into the store."
"A gigantic store, you'll find everything you need somewhere in here."
"It's a rather large store where you will probably find everything you need."
"Large Sainsbury’s with a wide arrange of produce and groceries, has a large clothing/home section and a cafe."
"There are wide aisles which is great if you have a wheelchair to push."
"Easy disability access for the first floor store with lifts and travelators."
Cons:
"Wanted to do click and collect a few times, but I've been put off as I just don't know where its done?"
"The travellator has not worked properly for about six months."
"Access to the store isn't great although I think 3 hours free parking is good."
"It's not the best routes in and out of the car park it does get busy at times but it is close to the centre of Wolverhampton."
"I only come here if I need to and its just the road in to get to it then the parking under it and then the walking to the front door nd then the elavater ride just to get to the shop floor."
"Lovely big store... however having not visiting before I found that signage just to get in the place was pretty inadequate and confusing."
"Need to seriously sort out their car park situation."
Customer Service
Pros:
"They have a man on the door counting customers in who is an asset to their business."
"The best supermarket in wednesfield. Great staff, good availability of food."
"Staff are always friendly and helpful and the checkout process is generally pain free."
"Staff are great. Always willing to help when I have the buggy in tow and stock levels are good too."
"The staff are lovely at this store, even when things are a little against them, they manage to smile."
"Absolutely amazing and friendly staff."
"Staff on shop floor very helpful."
Cons:
"Staff can just stand around instead of opening a till to aid in removal of customer queues."
"Over zealous and unfriendly Security staff."
"Complete knobhead on the door refusing entry to do shopping despite been extremely forthcoming with exemption."
"The management bully their staff if they don't work like robots."
"This afternoon, one of the male self checkout staff was unbelievably rude."
"Apalling attitude of till staff. When I complained about dirty toilets and having to clean one for my grandaughter to use there was no apology...just rudeness."
"Very rude staff, Tina at the smart shop on 13/04/ 2023 check out extremely rude."
Product Range and Quality
Pros:
"Has most of the things and brand names.your looking for."
"I love Sainsbury's shops the own brand food and other items which are high quality and have good prices to accompany the high quality being put on offer."
"Good product range, clothes, home stuff, some electricals."
"The store is generally well stocked and contains a wide variety of items including the quirky items."
"A wide range of products, from organic veggies to ready-made meals, caters to all dietary needs and cravings."
"The supermarket has a wide selection of clothing and sizes."
"Wide range of products from goats milk to clothing and electrical items."
Cons:
"I do not like the new ground beef."
"The chairs you sit on are also very dirty. The Hygeine is terrible."
"The quality of fresh veg and fruit has deteriorated significantly this year."
"My gripe is that the shelves are sometimes completely empty (like, no bacon to be found..... Anywhere. And an entire deli section closed off)."
"There wasn't much of a choice for the Halloween items."
"The availability of fresh fruit and veg remains an issue particularly in the early days of the week."
"There are expired products and they still don't keep selling it."