Gymbox Ealing Reviews Summary

Equipment Availability

Pros:

• "The gym is well equipped and very clean." - Reviewer 5
• "Gymbox Ealing has all of that and classes too." - Reviewer 5
• "High quality equipment both weights and machines." - Reviewer 4
• "Large assortment of free weights, dumbbells up to 60kg." - Reviewer 4
• "Equipment is excellent and always kept in good working order plus there is plenty of it." - Reviewer 3

Cons:

• "There’s always a wait for the benches because there simply aren't enough of them." - Reviewer 1
• "Trying to find clips for the bars is like a workout itself." - Reviewer 1
• "It's really annoying that treadmill machines are constantly broken." - Reviewer 2
• "The gym is packed and classes are very hard to join unless you sign up within 15 minutes of the classes being posted." - Reviewer 3
• "It was also constantly packed out in ‘off peak’ times." - Reviewer 2

Staff and Customer Service

Pros:

• "People are lovely and very helpful which makes your workout even more enjoyable." - Reviewer 5
• "The team are nice and friendly." - Reviewer 2
• "I encountered difficulties while attempting to freeze my membership, but thanks to Amelia's effort and excellent communication, my issue was resolved promptly and efficiently." - Reviewer 2
• "I'm a PT at Gymbox so get to see all aspects of the gym and clients. Great team and inclusive, friendly atmosphere." - Reviewer 3

Cons:

• "I asked to sign up for single month to try the gym out and it was apparent that this wasn’t the case and Gymbox continued my DD as I was out the country." - Reviewer 2
• "The communication from the GymBox brand is borderline harassment, constant emails, phone calls and texts from different numbers." - Reviewer 2
• "Navigating through the corridors to the changing room feels like a game of bumper cars. They’re so narrow that it’s impossible not to bump into someone every time you go around a corner." - Reviewer 1
• "The front staff have only been friendly when they think they can get another sale." - Reviewer 1

Cleanliness and Safety

Pros:

• "Staff mopping during peak hours shows they appreciate cleanliness." - Reviewer 1
• "Shout out to the cleaning crew who keep it spotless!" - Reviewer 3
• "The gym is kept relatively clean." - Reviewer 4

Cons:

• "It’s an absolute hazard trying to navigate around the gym with weights in hand and a wet floor underfoot." - Reviewer 1
• "I mean are you trying to kills us Gymbox? It's 30 degrees outside and there is literally no aircon in the gym." - Reviewer 2

Class Availability and Quality

Pros:

• "Gymbox has a great range of classes." - Reviewer 2
• "I really enjoyed Antoinette Gibson's pilates and aerial pilates classes which are fun, challenging and relaxing all at the same time!" - Reviewer 2
• "Classes are great and it’s kept relatively clean." - Reviewer 4

Cons:

• "Don’t sign up for classes as they are always full." - Reviewer 1
• "The classes are never available, and the room where the classes take place is the only decent room in the building (which means it’s never free)." - Reviewer 1
• "Classes are hard to book and not a good vibe." - Reviewer 2
• "Booking into a class here is like trying to get first release festival tickets." - Reviewer 3