Address: 23 Smith St, London, SW3 4EW, United Kingdom
Phone: +442077309182
Rating: 4.4
based on 125 reviews.
Food Quality
Pros:
"Delicious Sunday roast - we had the chicken and veggie roast which was an absolutely divine mushroom and spinach Wellington."
"The fish and chips was so delightfully fresh and sweet it's better than most chippys!"
"Incredible food; fresh and delicious with a great variety of options."
"The food was sublime."
"Such a lovely pub, amazing food, best fish and chips I had in ages."
"Game pie was absolutely delicious and other meals as well, we left all the plates clean!"
"Superb food. Reservations required, I had the roast and my partner ordered Vegan option (aubergine). Food was excellent."
Cons:
"Food was very average and not the best. The vegan burger was not great, although the monkfish was not bad."
"Food was really poor, £5.50 for ‘Artisan’ bread - three slices of white bread, looked like it was from the Co-op!!"
"Ordered the veggie roast only to be brought a quiche with salad."
"Roast isn't bad, but was definitely hoping for better. Pork belly was fairly dry, and the skinny fries were undercooked."
"The chips were like soggy slices of potato so i didn't eat them."
"Sunday roast is rubbish. Belly pork was dry. Not even sure how you do that! Plus no crackling."
"The way they cooked the broccoli was too soggy but taste good."
Service
Pros:
"Service by Yamima was outstanding."
"Every time we are coming they try to do the best for us to spend a good time."
"Staff were fantastic in finding us a table even though it was busy time."
"The service was very efficient and Beatriz was friendly."
"Great table service - attentive staff."
"We are served by Marvin who was very professional and attentive."
"Staff couldn't have been nicer and service was well paced!"
Cons:
"After waiting for half hour, for at least a drink, i was told very rudely by a waitress that there was not availability and they could not cater for us.... the place was half empty!"
"When it came to paying we again had to ask numerous times to pay."
"Very poor experience here last weekend, do not recommend. Our food took one hour and a half to arrive."
"Service was bad mainly due to Mariana! She was a rude women when you only want to have a nice time with your friends!"
"Felt like the server was recruited from the street. He had no idea about the menu or the specials."
"Service for food was appalling- waited 30 mins and then we had to ask someone to take our order twice."
"Poor service. Asked three times that they clear the table and ended up doing it myself."
Atmosphere & Decor
Pros:
"The decor here is traditional with a contemporary edge."
"This coupled with their traditional pub atmosphere makes for a very pleasing experience."
"The Phoenix is situated in the heart of Chelsea just off the Kings Road. Getting here is easy, Sloane Square tube is a pleasant ten minute walk."
"There was a nice buzz around the pub and the vibe was upbeat."
"The decor is lovely, with a bit of outdoor seating in summer and a cosy fire in the restaurant section during winter it is great in all seasons."
"Lovely decor, really light and modern."
"This pub has a beautiful tiled exterior and ornate balustrades running around the first floor which make this pub very easy on the eye."
Cons:
"I’m not a fan of empty tables with cutlery on as I feel that it acts a deterrent for drinkers not to sit there."
"We were the only people in the restaurant which impacted on the atmosphere."
"I’ve been coming here for years every time I visit and first time it’s disappointed :( when I am normally used to getting a delicious meal, this time around the food was not as delicious, the table was sticky and the service was slow."
"A chandelier or two, or at least some different lighting, and a change of interior paint colour, is needed to lift this once magnificent pub."
"Awful pub. Went on a Sunday. The restaurant was empty but we weren't able to sit in it. Chelsea hasn't got great pubs, but this is a real low."
"Despite the warm and welcoming staff, we decided to leave on feeling un-welcomed by the clientele as the general attitude to the establishment is for the more money than sense type of people."
"Lastly the atmosphere of the pub was so comforting yet exciting all at once!"
Value
Pros:
"Price was a bit high, but the portions were generous so I can't complain on the value."
"Good value & Very tasty!! Highly recommended"
"The food menu is elevated pub classics, Fish & Chips costs £18.50."
"Food was outstanding and incredibly good value for the price."
"The meal was excellent well presented and good value for money."
"The food is delicious, great value for money."
"Large portions, decent price and friendly staff 🙌"
Cons:
"It cost us £50 for one bottle of prosecco and some bread and olives."
"Definitely on the pricey side, but I can understand paying for quality meals."
"A bit pricey but it's Chelsea."
"Wine menu had limited availability, they went to the basement to bring up extra and tried holding it under the steamer from the coffee machine to heat it up (not the way to treat a 60£ bottle of wine!)"
"The kitchen was out of several items, but we didn’t mind as we had an objective in mind."
"It was a bit of a shame that they'd run out of two key items by the time we'd got there (the burger and the pie of the day)."
"What a shame, after dozens of great times there, that this visit was my last. The Phoenix basically has one job to do, which is to sell drinks. It seems to have become terrible at it."
Additional Pros
Pros:
"Dog friendly, they even have dog treats by the front door and will bring your dog a bowl of water."
"Situated in the heart of Chelsea, it is a go to place to have a drink and some great pub food."
"The beer selection was good, I opted for a pint of Estrella."
"Ahhhh - I daren't tell you that I like this place (its so fab inside) please don't go as there will be less room for me."
"Food was good."
"Good service by staff - excellent food and a lovely evening will definitely be returning."