The Hayden Pub & Rooms Reviews Summary

Food Quality

Pros:

• "The food is to die for!"
• "Loved the fennel in the batter of the fish."
• "The food was good and tasty."
• "Everything from the French Negroni cocktails, the wine, fish and chips, sticky toffee pudding and chocolate brownie were delicious!"
• "I ordered the lamb rib which was the best lamb rib I ever had in london."
• "The food was amazing."
• "The food was delicious."

Cons:

• "The biggest issue is it smells musty but that is from all the ppl smoking just outside the door....it filters back into the pub & rests on anything it can."
• "Only negative was the Sunday lunch, very poor quality."
• "Food was ok nothing special had the fish and chips no taste at all."
• "The burger, I ordered hardly tasted of anything except for the burn on the meat."
• "Got food poisoned this Thursday by undercooked chicken wings."
• "Wow how terrible the quesadillas were. I threw up after eating them overnight."
• "Food was ok but unimaginative and relatively bland."

Service

Pros:

• "was replied to by a very helpful manager in Redin."
• "The staff was very friendly and the room exceeded our expectations."
• "The lady who serviced us was so accommodating and had a chat with us about the cocktails on offer."
• "very attentive staff."
• "Staff were courteous, professional and hospitable- nothing was too much."
• "Service was friendly."
• "The staff were efficient but lacked a welcoming manner."

Cons:

• "VERY hit-and-miss. I love the brunch, however the service is either great or non-existent."
• "the long wait is not worthy (20 minutes for a pulled pork sandwich)."
• "The waiter/front of house guy was incredibly rude to our group tonight."
• "Service was a bit disappointing."
• "The new management sucks!"
• "service was just lacking."
• "Called the waiter few times to order, the lady just looked at me and ignored me few times, all the waiters there look like they dont want to be there."

Accommodation

Pros:

• "Stayed in the Rooms above the Pub for eight nights."
• "The room was warm, clean, comfortable and quiet."
• "This is my new favorite place to stay in London."
• "Lovely room with fab amenities. Spotlessly clean and very comfy bed."
• "The room was stocked with water, crisps, chocolate, etc."
• "OUR ROOM WAS SIMPLY AMAZING - we loved everything about it."
• "The rooms were beautiful, comfortable, clean and wonderfully furnished."

Cons:

• "A few design issues with closeness of sink to shower in ensure makes it tricky to move about but is also clean and lovely decorated."
• "And it is a 1* for me... Got food poisoned."
• "Only negative was the Sunday lunch, very poor quality."
• "You can however hear the kitchen from 5;30 am until 10;30-11;00pm if you are in room 1."
• "There are quite a few steps to climb when using the guest entry/exit - when the pub is closed, so I wouldn't recommend staying here if you have mobility issues as there isn't an elevator."
• "My only quibble would be that there was no handrail either at the side or the back of the bath, and it was therefore quite difficult to get out after having a bath."
• "If you can't do stairs this won't be for you we had 3 flights I think for the room at the top and they seem to go on forever."