Address: 61 London Rd, Croydon, CR0 2RF, United Kingdom
Phone: +442086883956
Rating: 4.6
based on 155 reviews.
Quality of Nail Services
Pros:
"Kevin has magic hands and works so quickly but still makes your nails look beautiful."
"After about 3 months my natural nails are the longest they’ve ever been!"
"They’re so lovely and if you show them a picture as a reference they do your nails 10 times even better."
"I received lots of compliments on them."
Cons:
"The biab was a bit rushed and during the week began to peel off."
"I was then served by Kevin, who was rushing, which made the experience painful."
"Rushed and unprofessional. Not sure which specialist nail salon lets their customers leave with not so much as an evenly filed nails."
"My therapist didn't deliver on this front. I asked her to cut my nails short but she wasn't even bothered to check if she had filed them evenly."
Customer Service Experience
Pros:
"Friendly staff and worked quick (while still creating a perfect end result)."
"Very friendly. Prior to arriving I asked if they had someone who is experienced with in growing toe nails and was told yes."
"Lisa works so fast but they always end up looking perfect."
"The staff were super friendly and very listenable when it comes nail designs, shaping and colours."
Cons:
"I waited about 10 more minutes and went somewhere else down the road. I would not recommend the biab here."
"I was very skeptical that something might go wrong with my choice of design but the people there proved me wrong."
"I am really disappointed at how a male staff he was a bit aggressive, nagged about the dead skin at the sole of my feet."
"They then charged me £43 and tried to charge my friend £60. We did not have the money and they stopped doing my friend's nails and asked to take my phone while I get money out."
Pricing and Value
Pros:
"They are a great salon and very reasonably priced."
"Always good quality and they even have chrome colour."
"They have a huge selection of colours and services."
Cons:
"They then charged me £43 and tried to charge my friend £60."
"The prices aren't too bad for that part of Croydon, average really)."
"I paid £32 for the mani and pedi and it was just not worth it."