Address: 17 Wigmores S, Welwyn Garden City, AL8 6PL, United Kingdom
Phone: +441707390756
Rating: 3.9
based on 135 reviews.
Staff and Service Quality
Pros:
"Staff are very friendly and helpful."
"The team are friendly and professional."
"She took care with each acrylic nail and all my nails (apart from my pinkies) are still on."
"Definitely worth booking or waiting for Kim as she's the best one there and goes the extra mile to make sure you're happy."
"Staff work very hard, Kim is amazing and always does my nails beautifully."
"The technician was a perfectionist and did exactly what I asked for, always checking at each stage if I was happy with them."
"Very talented & patient staff - just from showing a photo they managed to recreate the design."
Cons:
"I have splinter hemorrhaging on multiple nails as well as them having large blood spots underneath and being very very painful."
"The WAIT. It’s completely fine that they have other customers and I don’t expect them to drop their current customers and immediately go onto working on my nails however 1 hour is irritatingly poor service."
"I booked an appointment here and they didn't write it down."
"Terrible service!!! Unprofessional!!!"
"Very rude service.. the manager is very unprofessional."
"They are rude, slow and so bad at what they do using a cheap product."
"They were rude and were trying to talk behind my back to their other nail team workers which is POOR service."
Price and Value
Pros:
"Good to note that this is cash only."
"Reasonable prices and big range of treatments available."
"It was done quickly and had decent pricing."
"The staff were extremely friendly and helpful and I thought their prices were very reasonable."
"Always amazing service. Never had a problem. The staff are always very attentive and pay attention to detail."
"Absolutely brilliant service. Always available for walk ins and bookings."
"Best place to go and get nails done quickly that look absolutely stunning & last such a long time."
Cons:
"Having spent £60 for gel polish ONLY this morning I am rather furious... Total rip off no wonder they were absolutely empty."
"When I went back for Infills they charged me £3 for each nail bringing the total to £24."
"They had the cheek to try to charge me £50 for fullset white tip gel... their nail skills do not match their wishy washy prices."
"They overcharged me to get a fresh set (£45 when it clearly says £35 on the wall)."
"Such bad experience they make up there own prices!"
"Awful would not return. £45 for a full set acrylic with gel on top. The average price for this is £35."
"I want my money back."
Hygiene and Safety
Pros:
"My nails look beautiful and the polish lasts for ages......no chipping ever."
"Lovely people and I really am happy with my nails so friendly will definitely be coming back."
"I highly recommend this nail salon, they were so so friendly and my nails turned out better than what i wanted!"
"Got a full set in the color 061… to say i’m in LOVE IS LITERALLY AN UNDERSTATEMENT!!!"
"They always last a long time and I always get compliments!"
"Amazing gel pedicure, relaxing, fast and no pressure to make conversation."
"I would 100% recommend! and i will definitely be coming back!!! thankyou so so much…."