"Yaki soba is taste less and quite oilyyyyyy, the ramen is over cook so the ramen noodle is become muschy."
"The food was cold and had to be sent back."
"The ramen noodles were soggy. The chili broth was not spicy at all, or seasoned in any capacity."
"It was the worse Pad Thai I have ever eaten, it was overcooked, blandly tasteless, and so dry."
"The chicken in the yakisoba noodles tasted old, it wasn’t really edible."
Service
Pros:
"The service and hospitality was great."
"The staff are very helpful and courteous."
"This branch comes highly recommended. Thank you for a great customer experience!"
"Amy has been wonderful, she has looked after us by checking on us, and helping us to customize our deal as we are halal eaters."
"Staff were very friendly and took our drinks order and food order too."
"Special shout out goes to the lovely Eva who was very respectful and made sure that I was well looked after."
"The entire staff was friendly and accommodating, and we felt they cared about our experience."
Cons:
"Service was slightly lacking - I had to get the attention of the servers a few times."
"The only thing I'd complain about is the service, it was slow and they didn't have much staff."
"No check back throughout meal, no table number so had to get the attention of staff member."
"Very poor service. It was not busy and they had plenty of staff, but my daughter did not get her order."
"We waited the best part of 50 mins only to get a message stating our food was delivered 30 minutes ago and to enjoy!"
"They took ages with the food."
"Service wasn't great, my daughter waited ages for her cola."
Ambiance
Pros:
"The place itself was rather nice, the layout was different from what I expected which is great to see."
"Sleek interior with copious amounts of dining space."
"This is a gorgeous venue, clean and great views which over look Wembley arena and the boulevard below."
"Massive restaurant."
"Nice views of the stadium and Christmas light displays in place."
"Great open atmosphere, and delicious food."
"If you're looking for a fantastic Asian dining experience, Wagamama is the place to go!"
Cons:
"Probably the worst Wagamama I've ever been in terms of sanitation. Dirty floor and tables."
"The restaurant wasn't too clean, the lights were out on our table and the ladies toilets were abysmal."
"The design of the LDO wagamama is not great for eating in especially when it's windy or cold outside."
"The place is hidden away up some stairs and at the back so took some time to find it."
"Very basic bland tasting dishes."
"The food arrived 20mins after placing the order (questionable) and was totally inedible, the noodles were raw and soup fridge cold."
"I won't be coming back here, when there is so much choice on the doorstep from places than can actually manage to provide some customer service and a hot plate of food."
Staff Attitude
Pros:
"The staff are so unfriendly."
"The manager, Naz, who took our order was very polite and easy going."
"Staff were friendly throughout and food was delicious."
"One of the more friendly branches, good personal service, served with a smile."
"The staff member and the manager were very helpful and, when I raised something unusual with them, they were incredibly kind."
"The food is delicious, and the staff are exceptional."
"Our server Edward Bogza was highly attentive and went above and beyond to ensure we had a great experience."
Cons:
"A complete disaster this chain and this specific location. Serving my pregnant wife raw prawns."
"The staff are so unfriendly."
"Very disappointed with the attitude and behaviour of the staff."
"Very unimpressed with the lack of service from EN ZHI. She was unprofessional when serving us."
"Very disrespectful behaviour of staff."
"Me and the Mrs came here last Thursday and got rude staff serving us."
"The staff were too busy being robots to actually notice you might want their attention."