Santa Maria Pizzeria Reviews Summary

Service

Pros:

• "Service was awesome and all staff were very friendly and polite."
• "Staff is very patient and friendly, give us good recommendations of pizza."
• "The service was very nice and it all came on time."
• "Went with friends and was delighted by the staff, Sara especially was friendly and professional."
• "The staff was friendly and the service was excellent."
• "Staff are exceptional, friendly and efficient."
• "The staff are very efficient, Sara was very friendly and helpful with the menu!"

Cons:

• "I was really embarrassed when the waiter delivered our pizzas was the same who was touching all the ingredients with his hands a minute before."
• "Service was slow and the tables not really clean."
• "Pizza was decent but unfortunately the service was not."
• "Service was horrible, was given a table with barely any room to get into to sit down."
• "The service charge was included but the waitress asked for an additional tip for her service."
• "Good food but just terrible customer service!!"
• "I’ve never experienced such bad and rude service."

Food Quality

Pros:

• "Nice parmigiana, good customer service but very small place!"
• "Brilliant pizza. Authentic wood-fire oven, fresh base, beautiful side dishes."
• "Their pizzas are just authentic, delicious, nicely-cooked with their wood-style texture."
• "The quality of the ingredients is good."
• "The pizza is delicious and they have lots of great meat and veggie options to choose from."
• "Neapolitan style pizza, thin base and good tomato flavour."
• "The BEST sourdough pizza, warm staff and cosy interior."

Cons:

• "Dough was thick and undercooked, toppings were sliced thick such as prosciutto and mortadella and there was too much tomato sauce."
• "3 pizzas ordered, 3 pizzas burnt and 1 had a long hair as extra topping."
• "Incredibly salty pizza dough (The anchovies were LESS salty than the pizza dough)."
• "Awful food, the pizza was soggy and very oily."
• "Pizza was bad! Very bad! Asked for mushrooms on my pizza and I ended up having mushroom stew on a very soggy pizza!"
• "Toppings were a bit bland and could have more flavour packed into each one."
• "Was served a raw pizza. The crust was dough."

Ambiance

Pros:

• "Small but extremely cosy."
• "Small and cozy place to eat good Italian food. It was too crowded on Friday evening."
• "The place is tiny and adds to the atmosphere."
• "The closest pub gives you the chance to order the pizza seating in their tables or in its own inner garden."
• "My favourite pizza place in London period small and cozy. It can get busy so you may hav to wait or you can now order at the pub next door now and eat ther."
• "Small cosy place with good pizza."
• "Nice place with nice outdoor seating(with red lion pub)."