Nonna Selena Pizzeria Reviews Summary

Food Quality

Pros:

• "Food was delicious and authentic."
• "The pizza itself was light and tasted delicious, I definitely recommend this place’s pizza over a chain-restaurant or takeaway place."
• "Lovely takeaway experience 🥰 As everyone has mentioned, the staff is kind and helpful. I ordered the spaghetti pomodoro and it was so tasty and flavourful."
• "We've tried every one of the pastas and they are all excellent, but I have found a new favorite in the Chicken Breast in Mushroom Sauce. Delicious!"
• "The bruschetta is the perfect balance of crispy bread, fresh tomatoes, and the finest olive oil."
• "The pizza had that mouthwatering crust that's so hard to find outside Italy."
• "The pasta dishes were a revelation, with the lasagna tasting like a piece of Italy on a plate."
• "OUR NEW FAVORITE PLACE! We have been to Nonna Selena at least a dozen times now and will keep coming back!"

Cons:

• "Our first visit here was great. We came again for dinner on Christmas eve. Things were fine until the penne arrabbiata. It was overtly salty."
• "The pizza was decent enough."
• "The salmon pasta was horrendous, luke warm, and would expect better from heated canned food."
• "Food was nice, but the portions are definitely not big enough."
• "The pizza was okish, the dough tasted a bit stale."
• "The pizzas were bland, doughy and very greasy and we could not finish our food."
• "The food and drink is incredibly overpriced for what it is. And what it is is below average."
• "The "lasagna" would make all my nonnas turn over in their graves. If you like a cheesy flat mess with barely any meat or pasta, this lasagna is for you."

Service Quality

Pros:

• "Upon arrival we were seated immediately after being shown the available choices of areas."
• "The restaurant itself was small, not too small but cozy enough to provide a nice atmosphere and staff were incredibly efficient and friendly."
• "Their food is made with love and from their kind hearts. So happy I stopped by 😀😃🙂"
• "Upon receiving our menus, the waiters coming to take our orders were quick as well."
• "We ate on the adorable patio last night and enjoyed our food so much that we returned today for lunch!"
• "Amazing service at the restaurant! My partner and I came here for dinner. Chi was our waiter, who made us feel welcome, and looked after us."
• "I really did enjoy my first experience at this restaurant. Thank you for the complimentary shot and for cancelling the order."
• "Amazingly fresh food. Everything was made to order and I mean hand made tortellini."

Cons:

• "Pizza was decent enough. Service wasn't best. Finished the meal, tried to get the check but no server even made eye contact or looked in our direction."
• "Very disappointed. Started off with them bringing out a table full of mains for the table next to us who had ordered after us."
• "We exchanged smiles and tasted some pretty good choices. We were in London for 5 days and chose the restaurant twice. The first reason was the very good service."
• "I asked to pay the check and got no one come to us for close to another 10 minutes again... Had to ask again, and asked to remove the service charge."
• "We waited to be seated after our reservation time. Our starters came up pretty quickly, but our main courses arrived almost 2 hours after we had been seated."
• "We had to ask four times for the music to be turned down. They turned it down and a few minutes later they’ll turn it back up."
• "We ordered the Bill and waited again really long time for it. Not even a "sorry" or anything."
• "Food was good but the service was terrible. Took forever to get someone to take our order, and an equal eternity to give us the check."

Atmosphere and Ambiance

Pros:

• "The first thing that struck me about Nonna Selena is the inviting ambiance."
• "The dimmed lights, rustic decor, and soft Italian music in the background create an incredibly warm and intimate setting."
• "The servers are friendly. The marinated olive appetizer is delicious."
• "I was out in London today, was trying to decide which Italian restaurant to go to. I came across Nonna Selena."
• "It's a place where you can unwind and savor your meal without any rush."
• "You walk in from a cold London street and are met with a cozy little place where most are speaking Italian."
• "The restaurant closes at midnight so it is a perfect place for a late dinner!"
• "Nonna Selena is an absolute gem! From the moment you step through the door, you're transported to a cozy corner of Italy."

Cons:

• "Sadly the place did not live up to its high rating. Overall the decor looked tacky, very loud music and bright lights."
• "There were a huge group of kids and loud music - the noice level were really high."
• "Total chaos. Nobody took responsibility for the table. We didn’t get all our food."
• "When we finished our meal we were approached by Michele a fun loving jovial waiter who sings. We were asked if we wanted to sing and before we knew it we heard the backing music to Stand By Me playing on their speaker system."
• "We had to ask four times for the music to be turned down. They turned it down and a few minutes later they’ll turn it back up."
• "The ambiance was ok, but the music was either too loud or non-existant... Also constantly switching music. Very annoying in my opinion."
• "We were pressured into singing and ordering extra food. We were filmed without our consent."
• "The atmosphere was great once entering up until leaving! Serena served me and had the most welcoming smile. I highly recommend visiting with friends or family you will truly enjoy it!"