Vicoli di Napoli Pizzeria Reviews Summary

Quality of Pizza

Pros:

• "One of the best pizzas I have had in London! Very soft and chewy in all the right ways, and very rich of flavour."
• "Delicious, authentic Napoli pizza. Service was great and our pizza came out very quick."
• "The best pizza in London! Nothing can beat their soft thin dough, yummy tomato base and delicious mozzarella!"
• "By far this is definitely one of the best Italians in London, if not the best! Great food, lovely staff."
• "Authentic Neapolitan pizza just like you would expect from in Italy. Obviously the price is much higher than if you were in Naples, but it is so good."
• "So, after reading all the hype around this place I had to go and try it. The pizza was really good. Though it was nothing special in comparison to what is on offer in London now."
• "Best Pizza of London. This is the place to eat a perfect and delicious traditional “wet” pizza like in Italy!!!"
• "Best authentic Italian pizza I’ve had in London and NYC. Super fluffy soft dough, simple but delicious few ingredients."

Cons:

• "What's with the hype? It tastes good but not super amazing."
• "I get the same thing each time I visit a pizzeria. The garlic bread with mozzarella was dry. The pizza was alright and that’s it."
• "The pizza here is fantastic! Definitely the best Naples style pizza I've had outside of Naples. There are basically only two choices, with cheese or without."
• "OK, the pizza's very good, but don't expect to come out of here with a new understanding of what a pizza can be. It's really not leagues ahead of Franco Manca or Yard Sale."
• "Pizza was good although a bit too chewy for our taste. I do admire the idea of having a very limited choice in the menu but what you have then needs to be PERFECT."
• "I don't understand this place... oversalted, underbaked (even wet), 2 mm thin dough, basically impossible to eat without diving under the slice to get a bite."
• "When this place first opened a year or two ago there were queues back along church street it was so popular. The pizzas were perfectly fine but really nothing special and not warm enough."
• "The pizza is good but doesn't make up for the very rude waiting staff."

Service

Pros:

• "Service was great and our pizza came out very quick, although we did not feel rushed after this which was lovely."
• "Staff is super nice, always welcoming with a smile on their face."
• "Cozy atmosphere and very nice staff. Wouldn't mind some halal options."
• "It's a lovely setting and they would considerate about my group bringing prams and babies."
• "This is a great pizza place. Simple, quick, to the point. They do take away as well as eat in."
• "Service was average, friendly but not overly attentive. Had to ask for water, pepper and chilli flakes etc."
• "The staff is very friendly yet I believe the atmosphere could be improved (though this may have to do with the area)."
• "Service was quick and friendly despite what a lot of reviews say. Well worth the trip."

Cons:

• "Thought we’d give this place a go as we live locally and had never been. The service and vibe was bad however."
• "After I ordered through Uber and waiting for an hour for an order initially with a 15-20 waiting time, I had a terrible experience with the staff over the phone and in person."
• "The service could have been better. They did not take long to bring out the food but we were waiting for our bill very long."
• "We were told we had to queue for 45 min, but we ended up waiting for almost 2 hours before being seated."
• "The management of Vicoli di Napoli will not be surprised by several bad reviews from this evening. The pizza is good but the service is atrocious."
• "Good pizza, but the service was terrible enough that it wasn't worth the wait."
• "The pizza is amazing but the customer service is awful and slow."
• "Pizza can be OK, just not consistent. Management is a joke."