Franco Manca Westbourne Grove Reviews Summary

Food Quality

Pros:

• "Always good taste… just a little trick for the lunch menu, you can swap or take some of the ingredients out…"
• "Pizza was fantastic as usual, good wine, great coffee."
• "The food was delicious, but the service was poor."
• "This Franco Manca here is a special one I love the environment Spartan but warm the people is super kind we been served by Nicole she was super caring looking after us suggesting us the best pizzas available that day."
• "Franco Manca is an institution. And it's all about the the mouth-watering pizzas it serves."
• "Food was delicious with amazing spins on classical pizzas and interesting new ones ( 6 & 8 were THE BEST)"
• "The pizzas were impressive in portion size and taste and was quite good value for money."
• "Really delicious sourdough pizza, one of the best pizzas I've had and seriously good value for money."

Cons:

• "The saddest, most dry pizza. The crust edges were far too big."
• "We ordered delivery from Franco's and it was an abysmal experience. They were somehow able to simultaneously burn and under cook the dough for the pizzas."
• "DO NOT ORDER THE GLUTEN-FREE PIZZA!!"
• "The sour dough pizza was ok and it go well with ricotta and not fully cooked they didn't put much mozzarella and the sundry tomatoes were poor quality."
• "Pizza had a good base, crust was a little larger than expected but at that price point cannot complain."
• "The food was ok, not very Neapolitan considering the menu boasts being from a founder Italian chef. Pizza is very doughy and feels “unrisky” undercook to make sure the rest of the ingredients don’t suffer etc."
• "The pizza is not comestible not cooked waiting to take our order more than 10 minute's and it wasn't busy after waiting again for the poor and awful pizza just tomato and herbs no cheese nothing else and uncooked"
• "I regret to say I had today one of the worst pizzas of my whole life. It was cold, it wasn't pre-cut, it looked - smelled and tasted as if it was a frozen pizza from bad quality popular supermarket."

Service

Pros:

• "We had a great friends&family Christmas party(35 people in total) in the downstairs room and it was fantastic! More than enough room for kids entertainment and staff were super kind and accommodating."
• "Great service this evening from Westbourne Park Franco Manca. They were really busy but a mix up with my click and collect was dealt with quickly, efficiently and with a smile."
• "Fantastic little place! Really good fresh food, fair prices and we had absolutely brilliant service from Mia, who would be a credit to any restaurant."
• "AMAZING! SIMPLY AMAZING! SUCH A GOOD VIBE! The food has been amazing, very delicious. All product were fresh and super tasty! The manager Dani has been very welcoming and helpful!"
• "Perfect lunch break. I loved the Baked Ragù and their pizza is very tasty. Vegan options and kids meals. Best part the service, very friendly and attentive."
• "Brilliant staff and definitely one of the most delicious pizzas in London; the crust is amazing."
• "Dani, what a pleasure to be served by you. You have excellent customer services and your communication goes above and beyond to ensure customers are well looked after."
• "First time since last year that we had fast service and a kind server. Kajan did a great job looking after us throughout our meal, and was lovely seeing someone doing their job with a smile."

Cons:

• "I went 3 weeks ago and had to wait an hour for just drinks let alone food."
• "The food was delicious, but the service was poor. No one came to the table to take our order, we had to grab their attention ourselves."
• "Service was very poor. Table for 1 and I got told to find my own space, only to be moved later on."
• "Service extremely poor, server did not get half the items we ordered, and they billed us for food that we did not order!"
• "Horrible stuff! I came in with two babies in double park and a toddler and was asked to fold the buggy when the place was absolutely empty."
• "The service is slow and the guys always get the orders wrong. Really need to improve on the logistics."
• "The service was incredibly slow which didn’t bother us as we were catching up but it was to the point where my friend had to go inside to get us cutlery as our food was getting cold."
• "The most unfriendly staff I have ever been served by. First person to welcome us was friendly I have to say but that was it. Lady that came to take our order was not welcoming."