Selly Oak Shopping Park Reviews Summary

Store Selection and Variety

Pros:

• "You will find a big supermarket Sainsbury's. Homeware, food, freezing food, house hold chemical goods, ice cream, porridge, sweets, vegetables, fruit, berrys."
• "This shopping park has a handful of well-known high street stores though it's a retail park."
• "The biggest Sainsbury I've ever been. It offers a great range of products, including HOME selection."
• "This is a very extensive retail park boasting a huge Sainsbury supermarket, which also houses an Argos outlet and a section of Habitat goods."
• "The best Sainsburys in Brum. Great parking, huge variety of stuff nearby."
• "The new store is a massive improvement from the old one down the road! Much bigger store with a bigger selection of their home and clothes sections."
• "A sparkling new retail park with most of the popular stores within walking distance of the free car park."
• "The range of shops are good, from Next to Sainsbury's, Mountain Warehouse to Superdrug."

Cons:

• "Its not somewhere I can spend much time due to the limited shops, but parking is free."
• "Still missing a few stores you find in smaller cities like Bershka/ pull and bear/ another stories why do we still have basic stores."
• "Bigger Sainsbury's than the old one but with less personality."
• "This place is relatively new and a nice addition to the area. Often filled with students. Decent range of shops and restaurants."
• "Okay but the usual run of the mill shops considering it's in the heart of student land."
• "Not impressed with the toilets - needed more upkeeping, reeked of urine."
• "Only been to Greggs which has very nice staff and Sainsbury which is a jack of all trades so has clothes, homewares, and a supermarket but I found the supermarket surprisingly limited in choice."
• "The shopping park is ok. Unfortunately, the Sainsbury's on it, which is said to be large, is about 40% the size of the Sainsbury's in Colchester so I wouldn't class it as a large store at all!"

Parking and Traffic

Pros:

• "Good parking spaces and public transport nearby."
• "Big parking place."
• "There are plenty of parking spaces."
• "But 4 hours parking is very good."
• "Parking excellent but in shops people acting as though covid has left the planet."
• "Very good out door parking and undercover parking as well, all flat, with disability access all shops including to Sainsburys."
• "A huge and I mean huge and bewildering car park with only one narrow exit so poorly signed I had to ask where Sainsbury was."
• "Plenty of parking. Good selection of shops/eateries."

Cons:

• "This causes problems during busy periods as it takes a long time to leave the retail park due to the fact that the single lane exit goes onto a roundabout."
• "The exiting traffic gets stuck due to the lights on the island, it would be better to have a one-way traffic direction through the car park to make it flow better."
• "Getting in and out of the complex can be a pain as there are very long queues."
• "As others have mentioned, a terrible car park layout. EV charging bays are a trip hazard too."
• "The biggest downside is the traffic. Only one way in and out and at peak times it gets very congested."
• "Would be a great retail park If it didn't take so long to get in and out always congested with traffic."
• "Extremely busy getting into the lanes during peak hours. Poor planning."
• "The car park set up is terrible. Loads of parking but only one single lane out."

Customer Experience

Pros:

• "Also, the staff are very helpful and friendly."
• "Had food from Ed's, it was cooked beautifully not greasy, staff was very welcoming and polite."
• "Each store's staff were polite and in some cases actually enthusiastic to see me."
• "Really nice store, new restaurants look amazing, I will be visiting at some point."
• "Great place, 2 mins Drive from the QE. Has a lot of shops, Sainsbury with petrol station, Greggs, Costa, Superdrugs, TK MAX, Next etc... and Lots of free Parking for 4 Hours."
• "Great place to get everything done. I'm here all of the time. It never gets old! The layout is really convenient."
• "Lovely vibrant modern shopping area. Staff are always friendly, helpful and go above and beyond."
• "Great range of products, big and spacious so not too crowded. Massive outside car park space for taxi pick-ups."

Cons:

• "Shop floor full of rubbish. So sad to see, staff friendly."
• "Every time I deliver to this store the night staff expect you to do their job for them."
• "Parking excellent but in shops people acting as though covid has left the planet no masks being worn and no social distancing."
• "The staff need to social distance. Groups of staff stood together."
• "Walked all the way to Selly Oak Sainsburys because they used to have halal meat, only to get there and realise they have gotten rid of the whole section."
• "Not enough staff to help me with enquiries."
• "The park is clean and tidy but driving to and from is an absolute shambles."
• "Security guard makes you feel really uncomfortable, regular customer and always being followed!"

Food and Beverage Options

Pros:

• "You can drink Italian coffee, eat treats."
• "Enjoyed looking around the shops. Handy having toilets nearby, also in Sainsbury's."
• "I've never been to such a big Sainsbury's. Had everything we could want. In particular, we wanted to have some food there."
• "A shopping area with various outlets worthy of visiting for food clothing electrical household car parts bike parts etcetera--all easily accessible with disabled parking as most sops are ground floor only."
• "Nice enough retail park, plenty of varied shops, good choice of food and parking is ok, limited to 4hrs."
• "You can get exactly what you are after there. Not like some of the Sainsbury's. Has a lovely sushi bar there, and if you are hungry, then there are 3 different places to choose from."
• "Fair range of shops on site and a well-stocked Sainsbury. Park for free for a few hours so can go to Queen Elizabeth Hospital and return to do some shopping."
• "The biggest Sainsbury I've ever been. It offers a great range of products, including HOME selection. It also has a freshly made food stall, such as Sushi and pizzeria as well as a food court for you to enjoy dine-in meals or snacks."

Cons:

• "It's ok, but it's not too good if you have a disability, Toilets upstairs, had to help a woman using a walking stick to get up stairs."
• "Most wanted and needed outlets are together which makes the place worth shopping. Someone broke my car's rear view mirror at the parking lot. It would be more satisfactory if there is any halal food corner at the site."
• "This place is good for doing shopping but also has a good three-hit restaurant, so three different restaurants serving from one place toilets charging facilities also wheelchair access all around very good and I'm letting them into five stars."
• "There are two floors here, the first floor is a very large parking space. And the second one is a shopping center where you can find almost everything here. The price here is a little bit expensive but if you are Persistent enough you can find some items that are cheaper than in other places."
• "Do like this retail park however the way the island has been laid out it makes it a very dangerous island driving through, past or into the retail park."
• "It's marvellous... However, in the unofficial cut-through between Sainsbury's and Homebase, there's a bit of a local crack den."
• "Why does Sainsbury's close early on a Sunday? I was not aware that it was a Christian institution. I think we need separation of church and supermarket."
• "To qualify for a successful shopping centre you need 2 main goals; 1.Parking and 2.products. And this shopping centre has both. It has the main retailers here one including especially Sainsbury's which is giant normous."