TSUJIRI Chinatown Reviews Summary

Matcha Quality

Pros:

• "The matcha flavour and colours are extremely high quality, so if you love all things matcha, you've got the right place!"
• "The matcha was perfectly mixed it, the yuzu syrup was a nice addition and it tasted so nice without being sugary!"
• "Ice cream was elite. Tsujiri is popular for the matcha selections and the strong matcha taste was delicious!"
• "Punchy and flavoursome matcha ice cream."
• "Most authentic Japanese tea I've had in London."
• "The Matcha had a deep flavor and I love that the crispy cornflakes were kind of soggy after a while, the tapioca had a solid chewiness."
• "The matcha flavor is really vibrant which I appreciated."

Cons:

• "The café is much filthier now and the flavour of their matcha latte is predominantly milk."
• "The others gelato have very weak matcha taste comparing to my standards of matcha."
• "The matcha tasted different, not sure if it was the ceremonial grade one."
• "honestly something was off about the matcha ice cream. texture was kinda more like a sorbet than an ice cream."
• "They reduced the amount of matcha and put more milk and sugar inside."
• "A small matcha franchise cafe in Soho. To be honest, I really disliked the overly sweetened matcha."
• "The matcha in that place is not high quality so what the vegan person is supposed to order now?"

Service

Pros:

• "The loveliest ladies work there!"
• "The service at the Soho branch is better though, polite and cheerful compare to slightly snobbish service at Chinatown's."
• "The girl taking our order was very friendly and patient while we made our choices."
• "Staff are helpful and friendly."
• "The staff are very friendly and cheerful and are there to help you with any of your needs."
• "Very friendly staff, very short wait times."
• "The two members of staff who served me were both incredibly friendly and I felt welcome."

Cons:

• "I think the staff could be more helpful when customers are enquiring about the menu."
• "Costumer service so bad.. mistakenly I was order the Matcha tea.. but wanted order Matcha Latte, barista on my “can you do something for me” (change, add some milk, make new drink) - just answered “NO”."
• "However, the staff forgot to bring our Latte to us after it was already made - so it wasn’t hot when we got our latte."
• "Cashier was so bad. Unprofessional."
• "The staff seem confused and slow."
• "Staff were rude and very awkward."
• "His service was really really bad and ignorant."

Atmosphere

Pros:

• "Everything was perfectly presented in a nice cup."
• "The decor is welcoming and relaxing."
• "When you walk into the store it brings about a lovely ambience and atmosphere."
• "Great ambience too with low light and a nice wooden backdrop like the one shown in the photo."
• "Well decorated with history of the brand and traditional Japanese tea utensils 🍵 with a lovely small upstairs seating area."
• "Very cozy Matcha tea house, lovely atmosphere."
• "I also love the interior inside their cafes as its minimal and serene."

Cons:

• "Be careful of thieves in this store."
• "The shop needs to be well aerated especially during the warmer months."
• "the upstairs seating were extremely stuffy and hot."
• "The only down side is that it's a bit small (like most stores in Soho), and it's quite crowded almost all the time, so sometimes it's hard to find a seat."
• "The cafe is quite tiny so very limited seating."
• "No toilet available."
• "The place is very small and not much place to sit down so not great when it’s cold outside."

Price and Value

Pros:

• "Although the price is quite expensive, the quality of dessert they offered is superb."
• "The matcha sundae here is really nice - tastes so good and not really pricey."
• "Reasonably priced desserts at around 5-6£."
• "Price is not that expensive compared to the same shop in other countries."
• "The matcha soft serve is the best I've had, and the prices are very good for the quality of their desserts."
• "For the price I would say it is worth it for a treat while In the area as it isn’t something you see very often."
• "The price might be a bit too high for the quantity, the quality makes it worth it."

Cons:

• "Price is a bit steep - so unfortunately not something I can treat myself to everyday."
• "It is steep at almost £7 since the portion is quite small."
• "A £4 medium matcha latte was so small. More than half the cup was ice!!!"
• "Overpriced for the servings you get."
• "The price overall is quite expensive and there were not many seats as well."
• "It's quite expensive for what you get."
• "I think that the price is a little bit too excessive for the quantity."