Address: 38 London Rd, London, Bromley, BR1 3QR, United Kingdom
Phone: +442038700723
Rating: 4.6
based on 184 reviews.
Quality of Dresses
Pros:
"The dresses are beautiful and I found the perfect dress for my day."
"The dresses themselves are very good quality for the price."
"Don't underestimate this store because of the prices. The dresses are beautiful and of amazing quality."
"Their dresses are all bought off the peg and cost from £299 to £599 and the choices are plentiful in all sizes."
"The dresses were great quality as well."
"The dresses are really Good for what you pay for, and also fits to perfection."
"They have a wide range of styles, in your actual size, in store."
Cons:
"Bridesmaids dresses were absolutely disgusting!"
"ALL the dresses tried came up about 2 sizes too small."
"However, these dresses wouldn't even fasten as they were literally 2 sizes too small which made me feel awful."
"They sold her a dress that didnt even fit properly!!!"
"The dresses in my opinion didn't really even seem worth the value printed on the label."
"You would think the dresses were mass made as the quality definitely looks it!"
"Even if you are a small size you could feel aggrieved that your usual size won't even close let alone zip up."
Customer Service
Pros:
"Really lovely staff, helped me pick out a few dresses to try in and got accessories for me to try too."
"Angel was so helpful and really knows her stuff."
"All the staff are friendly and very patient nothing is too much bother for them."
"The whole staff team at Wed2B were friendly and helpful."
"The staff here are so lovely, very professional and infectiously positive!"
"Amazing customer service. The staff are so welcoming and friendly."
"The staff were really helpful and thought of lots of great styling tips like belts and veils and I even tried a cape!"
Cons:
"Prepare to be terribly underwhelmed."
"Poor customer service, no appointments system, so expect to wait for hours and see people jumping the queue."
"No offers of assistance at all despite there being at least 6 members of staff standing around upstairs doing nothing."
"It seemed that even the ladies who came after me were already trying their dresses on."
"Customer service is not what you would expect from a bridal shop."
"Went to the Bromley store today... Ended up walking out. Never again, worse experience when it's meant to be an amazing experience."
"When I did ask for assistance, after the staff finished looking around at each other to see who could be bothered, the one who did help was no help at all."
Store Experience
Pros:
"The store was nice and quiet when we visited on a Friday and they were accommodating to our party which included my baby niece."
"The shop is really light and airy and they have a good selection of both bridesmaids dresses and wedding dresses from what I saw."
"The shop was large, light and airy, the staff were amazing, very friendly and helpful."
"The whole shop has a fun chilled out atmosphere which is such a refreshing change."
"As soon as I walked in to WED2B Bromley I felt relaxed and the staff were so friendly and helpful."
"The showroom is airy, light and clean. The prices are very good."
"The atmosphere of the store was lovely and very friendly."
Cons:
"Charged me £200 for very bad made alterations (that is what the second tailor told me)."
"The dress that I bought was ok, but dry cleaners that they recommended ruined my dress."
"The only thing that knocked down my star rating was they recommended a dry cleaner to make the alterations who didn’t really fill me with confidence."
"Just before entering we were told that my partner is not allowed to come in as there are other brides that would not like his presence."
"The basement floor is devoted to just the bridesmaids' dresses although there is not as much space down here as upstairs."
"No music, no atmosphere."
"The only downside are the waiting times to try on, but that is expected for an appointment-free store on a busy weekend, and the fact they don't stock all dresses seen online.... best to call ahead."
Size & Fit
Pros:
"I felt very comfortable in the changing rooms being helped into dresses."
"The changing rooms are spacious and so private with lots of space to sit, and huge mirrors."
"Found the dress of my dreams, service was good with no heavy sell, I was given time to really take it all in."
"Got my dress from here yesterday, was really dreading it but fell in love with my dress only after trying 3 on."
"I can not thank the team enough for my visit today!!!! I had enough time to try flower girl dresses on my little girl as well as my bridesmaid."
"After an exhaustive search for quality bridesmaids dresses that weren't going to break the bank, we finally found them here!"
"I said yes to the dress, a of couple weeks ago at wed2be and I couldn’t be happier!"
Cons:
"Wouldn't recommend this place for plus sizes as they only have maybe five dresses to choose from."
"If you are after something different or special like short dress or vintage modest dress this might be not the place after all."
"This shop was not personally for me as the range of dresses size 6-8 was not that large."
"The second bridesmaid could not fit into anything as the dresses only go up to a size 22 (and this was NOT TRUE TO SIZE)."
"Wouldn't go here ever again and unless you're a stick insect I wouldn't bother neither!!!!"
"Low stock on bridesmaid dresses (Colours) Sizes are not the same I tried on 2 different size 10s and both were not true to size/ fit."
"Even if you are a small size you could feel aggrieved that your usual size won't even close let alone zip up."