Le Chic Boutique - (Mother of the Bride) Reviews Summary

Range of Outfits

Pros:

• "She has a beautiful extensive range of dresses to suit everyone."
• "Le Chic had by far the largest range."
• "Such an extensive collection of beautiful outfits. If you want to shine on a special day then this is the place to shop."
• "They have an enormous range and I would be surprised if you couldn't find anything."
• "It has the best and biggest selection of Mother Of the bride/groom outfits I’ve ever seen."
• "It is the biggest mother of the bride/groom and occasion wear shop in the UK and offers a great variety of designer brands, colours and sizes."
• "Le Chic Boutique has a huge selection of outfits and the friendly, knowledgeable and experienced staff will help you pick the perfect outfit."

Cons:

• "The real issue here is the dated, hideous stock which is crammed into the tiny shop creating a jumble sale effect."
• "Avoid this dreadful shop at all costs. There is nothing suitable if you are under 90 years old."
• "Everything is beautifully coordinated in colours/tones and virtually all sizes."
• "No point exchanging as there was nothing else that suited so now stuck with a £495 dress."
• "If you are a plus size do not go to Le Chic who appear only to be interested in slim ladies."

Customer Service

Pros:

• "We left with a dress for my mum feeling confident and happy with our choice!"
• "Huge thanks to Koulla who was so accommodating with our appointment."
• "The shop is obviously popular as it was very busy, but every client was made to feel special."
• "Koulla could not have been more helpful & friendly, she even managed to turn the alterations around in just over a week."
• "It was so lovely to visit a shop where they actually cared about what I looked like & wanted to ensure I got the perfect dress."
• "Koulla, the lovely lady who owns this elegant boutique was so helpful with the colour and style selection."
• "The team at Le Chic Boutique couldn't have been more helpful, the friendly environment really put me at ease."

Cons:

• "Awful experience with the manager/owner, she made me feel like a frumpy old woman."
• "I wanted to try all different styles to find what suited me but it was clear she could not be bothered."
• "Very pushy for a sale, didn't listen to any of our comments."
• "What an upsetting experience the staff are so rude and aggressive."
• "The owner was very distracted and disinterested throughout my appointment."
• "The sales associate who I assume is the manager was dismissive and unapproachable."
• "The owner is very very rude."

Shop Environment

Pros:

• "The boutique’s spacious, warm and bright studio."
• "The shop was presented beautifully."
• "The shop door is locked and she controls who enters. The shop was lovely."

Cons:

• "I was in a corner in a tiny changing room and the shop assistant seemed totally disinterested."
• "Tiny changing cubicles with no privacy."
• "This shop is chaos and yet it stays in business."

Value for Money

Pros:

• "They are expensive but really worth the money for a special occasion."
• "I was absolutely delighted with the gorgeous Ispirato dress I bought."
• "I have left with the most fabulous dress and matching hat. Can’t wait for the wedding, highly recommended!"

Cons:

• "Even scarier was learning the average alteration charges are nearer £200! (cash!)"
• "I was taken aback though when told that two alterations, to tighten the neckline & thus alter the zip would cost £180!"
• "The dress was beautiful but the whole event left a sour taste in our mouths as we have been charged over 23% of the cost of the dress on alterations."
• "I found that I had been charged £195.00, I phoned the manager of the shop to be told that is the price of the fascinator."
• "Finally the day came when Koulla called to say the dress is ready, Cinderella shall go to the Ball! Oh and the cost is £140. Please BRING CASH!"