White Lace and Butterflies - Bridal Boutique Reviews Summary

Category: Bridal shop

Address: 76 High St, Great Missenden, HP16 0AN, United Kingdom

Phone: +441494257490

Rating: 4.9
based on 119 reviews.

Bridal Dress Selection and Variety

Pros:

  • "White Lace & Butterflies stock the most beautiful, unique dresses for a bride who knows she wants something a bit different."
  • "Every dress I tried on was absolutely stunning and made me feel so beautiful despite not being very self-confident."
  • "I knew I wanted a dress that was a little bit different and this was the perfect shop!"
  • "The boutique is stunning and has such a huge range of beautiful options."
  • "There are so many beautiful dresses here which made it hard to narrow down the choices!"
  • "The dresses are beautiful and I had the opportunity to try on many."
  • "This is a wonderful bridal shop with unique and the most beautiful wedding dresses I've ever tried on."
  • "The whole experience has made me feel really special and I cannot wait to wear the dress on the big day!"

Cons:

  • "Beware if you pay for an appointment here - they will not refund you under any circumstances no matter how much notice was given and THEY DON'T TELL YOU THIS."

Customer Service and Experience

Pros:

  • "Amy's support and reassurance put me at ease and made me confident that I would find THE dress! And I did!!!"
  • "The experience in the shop was just perfect - you took away the worry that I'd had with trying dresses on and made me feel great."
  • "Amy was so lovely and made me feel so comfortable and confident during my appointment and subsequent fittings."
  • "Couldn’t recommend White Lace and Butterflies more! Amy, Steph, and Daisy were all so lovely and made the whole experience so easy and fun!"
  • "The best experience from Day 1! The team made me feel so comfortable, I didn’t feel rushed at any point and loved the whole journey."
  • "Absolutely amazing bridal store! The staff are so welcoming and friendly, attentive, patient, supportive, caring and complimentary!"
  • "Amy and Steph are so welcoming, kind and know exactly how to put you at ease while trying on dresses."
  • "I had an absolutely wonderful experience finding my dress at White Lace & Butterflies! Amy and Steph are so welcoming, kind and know exactly how to put you at ease."

Cons:

  • "Fabulous bridal boutique. Great range of outfits from classic to really modern and contemporary. Service was absolutely exceptional from beginning to end - we visiting several stores and White Lace and Butterflies was by far the best."

Unique and Personalized Attention

Pros:

  • "Amy and Steph - thank you! From the moment my appointment started, to the moment I left with my dress in my hand months later, the whole experience was just perfect."
  • "The recommended seamstress is brilliant too… She made me a custom veil using offcuts of stars, adding them to my Mum's veil."
  • "I had the most amazing time at White Lace and Butterflies, from the moment you walk in Steph, Amy and Daisy are so lovely and welcoming."
  • "Even though we didn’t leave with the dress as we have another appointment elsewhere scheduled, they took measurements for if we come back for the dress I think will be a YES."
  • "I had a wonderful experience with Amy earlier in October. Her passion and enthusiasm really shone through."
  • "I just want to thank you both for your patience, care and professionalism from the very first appointment where you kindly welcomed myself and a whole entourage of friends with endless glasses of bubbles, to my final 'yes to the dress’ moment!"
  • "Steph and Amy went above and beyond to help me find my perfect dress. I cannot recommend them enough!"
  • "Amy was instantly reassuring and clearly knew what she was doing, she made me feel happy and confident to try on anything I wanted and went above and beyond to secure the dress I fell in love with."

Cons:

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