Rileys Sports Bar Victoria Reviews Summary

Food Quality

Pros:

• "Food is yummy as well."
• "The food is amazing and so good for the price!"
• "I enjoyed the drinks (cider varieties) as well as the bar food, mozzarella sticks and the breaded chicken strips with sauces."
• "The food was great and I loved the pepperoni, it looked delicious."
• "Only food being offered was Pizza which was quite obviously supermarket Chicago town but still was tasty."
• "Pizza was good!"
• "The food definitely surprised me. Well presented and it tasted so good!"

Cons:

• "The chicken wings came over cooked and cold. Fries had gone limp as they came cold."
• "The cheesy chips sucked, the Pepsi I ordered was 40% ice let alone watered down massively for £3."
• "Avoid the food though - all but the most basic things are expensive and terrible."
• "Got the chicken platter, food was awful, the chicken wings were rock solid."
• "The food took forever to arrive and when it did the order was incomplete, the fries were cold."
• "Very poor quality food as well but I didn't expect much."
• "Food was Iceland oven food at best… Bit disappointing."

Service

Pros:

• "Staff were great. Membership was free. Very clean. Well kept tables."
• "We were greeted by Lee who couldn't do enough for us."
• "Steve and Julie were incredible and took great care of our group."
• "Service very efficient and staff polite."
• "Kelly during our 2 hour snooker session, the table service was really good."
• "The staff here are very friendly, hard working and always willing to help."
• "Our waitress, Sam, provided exceptional customer service throughout our visit."

Cons:

• "Honestly the most unbelievably bad service iv ever seen."
• "When i complained and talked to the manager he didn’t respond to me properly as well as he was rude to me."
• "The management promised us a full refund but this never happened (liars) the general manager of place is so unprofessional I can’t believe how he got a job in a customer facing role."
• "Manager was extremely rude to customers and staff."
• "Very disappointed and me and my friends won’t be coming back."
• "The staff could be more friendly about the whole thing and understand most people are not used to an establishment working like this."
• "The staff working the bar acted like asking for a drink was the end of their world."

Facilities

Pros:

• "Lots of pool tables (English and yank) loads of dart boards upstairs."
• "Christmas do was a blast, there is an upstairs room with pool tables."
• "Place is good for darts, snooker, pool and booze."
• "Great for playing pool/snooker/ darts and the upstairs is clean and atmospheric."
• "They also have some big TV screens showing sport so you can keep up with how your team is doing while you pot a few balls."
• "They have new refurbished American pool, snooker and English pool tables that are looked after very well."
• "Interesting Sports Bar with Dart Boards and TVs."

Cons:

• "Staff seem unhappy. Building is decrepit."
• "Downstairs is grotty, no soap in toilets."
• "The gents toilet in the basement was in a run down condition."
• "Antibacterial dispensers are, regrettably, often empty."
• "There was a technical fault with the American pool table lights, which ended our session 20 mins early."
• "It wasn't cleaned at all, had chalk marks everywhere on it and a nice beer stain on the cloth."
• "The basement is fairly dark and could definitely use some lighting."

Value for Money

Pros:

• "Cheap food and drink, nothing flash but you get what you pay for."
• "Not only is it incredibly budget-friendly, with two pints and cheesy wedges costing just £22, but the hourly rate for pool tables is also reasonable at £17."
• "Their drink prices are good too."
• "We'll priced for time and you will be accommodated for even if they are very busy!"
• "Really good value for money. £11 for an hour."
• "The bar offers a decent selection of pints, which are quite cheap – a pleasant surprise."
• "You have to be a member however it is really easy to join and costs nothing."