Wahaca Brighton Reviews Summary

Service

Pros:

• "Staff, friendly and very efficient."
• "The servers were really nice and extensively took note of potential allergies etc."
• "Staff have been extremely welcoming and couldn't do enough for us."
• "Service was immediate and friendly, I was offered a place to sit and also a drink while I waited."
• "Very friendly and attentive waiting staff, particularly our server, Magda."
• "The service was so fast we were actually a bit surprised."
• "The waiters were very friendly and helpful."

Cons:

• "The overall impression was too few staff serving too many people."
• "The service was a bit haphazard, so if we hadn't ordered in one go, then it would've taken us ages to get our food with lots of waiting."
• "Slow service, quite shambolic."
• "Only complaint is that the food comes out at different times."
• "The waiter we had definitely wanted to be elsewhere."
• "Service was ok. Didn't like the mandatory 10% service charge on a £30 meal."
• "The service was all but non-existent after that."

Food Quality

Pros:

• "Food was delicious and excellent quality."
• "Food was really good."
• "All were delicious and far from ordinary."
• "Mexican street food is lovely."
• "Food and drinks were delicious. Reasonably priced."
• "The food tasted so fresh and delicious."
• "Food arrived quickly and was very tasty and enjoyable."

Cons:

• "The food is overpriced and mine was served cold with little flavour."
• "The taco bowl was quite greasy."
• "On my last visit however the churros were quite overdone and with barely any sugar, which was disappointing."
• "Food seemed rushed and lukewarm, and rather bland."
• "2 tiny tacos for 8 pounds also feels expensive as you will need atleast 6 tacos to get full."
• "Most items were covered in coriander which I hate."
• "The sweet potatoes were far too salty."

Atmosphere

Pros:

• "This is a great place for groups. They have big plates, small plates, vegan, vegetarian, gluten free... basically something for everyone."
• "Generally a nice vibe!"
• "An absolute amazing atmosphere and will absolutely be coming back again soon."
• "The atmosphere is a nice calm chill vibe, the decor is fresh and clean."
• "The atmosphere is very comfortable and pleasant."
• "Perfect atmosphere 👌"
• "The atmosphere was relaxed and positive."

Cons:

• "It was very busy on a Saturday evening around 5:30 pm."
• "Music was a little on the loud side but not oppressively."
• "We were seated next to the kitchen which we did not like."
• "However, our evening did get spoiled a little when they put a massive service charge of over 20% to our bill."
• "The atmosphere in this lifely restaurant is just great."
• "Didn't feel terribly welcomed."
• "Busy and buzzing!"

Pricing

Pros:

• "The food is very reasonably priced as well."
• "Note that the price point is quite high and visit if you’re willing to spend."
• "Food and drinks were delicious. Reasonably priced."
• "Prices very reasonable."
• "Very reasonably priced and great service."
• "All well-priced, too."
• "Prices were very reasonable for Brighton."

Cons:

• "It was also fairly expensive, so you'd really expect good service for that price."
• "£5 for a small can of beer?"
• "The prices were a little high."
• "A burrito without guacamole or cheese is basically not a burrito and when you add those for extra charge your burrito ends up being around 14 pounds!!"
• "The only reason I am giving them 4 stars instead of 5 stars is that they are expensive!"
• "It was expensive enough that I doubt I'd come back."
• "However, our evening did get spoiled a little when they put a massive service charge of over 20% to our bill."

Payment Options

Pros:

• "We liked their app for payment. It was very easy to split the bill!"
• "It's card only place, you can pay by the QR code in the table."
• "We were able to pay with a QR code."
• "I liked paying on my phone and it has an option to split the bill."
• "Especially the payment with the app was seamless to split between friends."
• "You can also pay by scanning your table's QR code, you can also split the bill that way too so it's really convenient."
• "Been there today and surprised by efficient use of menu, electronic bill and even possibility to pay online!"

Cons:

• "I don't agree with the compulsory tip included in the bill."
• "Option to make the order from the table via my phone although only card available for purchasing so little disappointed as I prefer the option."
• "Just feel it’s quite deceptive to add it on and then say feel free to leave a tip like 25% isn’t enough?"
• "Service was ok. Didn't like the mandatory 10% service charge on a £30 meal."
• "However, our evening did get spoiled a little when they put a massive service charge of over 20% to our bill."
• "My side sauce didn't arrive and was told when they were bringing the bill they hadn't made the sauce."
• "Only criticisms are that I'd booked a table for a certain time and they had it down for a different time."