Address: 163 High St, Ayr, KA7 1QT, United Kingdom
Phone: +447747382988
Rating: 4.9
based on 180 reviews.
Service Speed
Pros:
"Needed our laptop cleaned, cleared with fresh windows install... was ready the next day at 1pm and running like a dream!"
"Had my Macbook Pro battery replaced within an hour."
"Fixed the lcd on my sons samsung note 20 and gave us a free case and tempered glass screen."
"Took my phone 13 pro in to get the screen repaired. It was completed within an hour."
"Locked out of new ipad and Apple could not help, this man completed the job in 1 hour."
"Highly recommend his services...went over and above to help me get his phone fixed."
"Dropped off at 3 and collected at 3.30. Back to working great again."
"Got my Samsung s23 screen replaced and the glass on my back cameras...much cheaper than other places but still a perfect quality repair."
Cons:
"Took samsung note 10 plus into this shop...They phoned me two days later as they were about to start the repair to inform me that the cost would now be £285."
"Took my phone in for a screen protector... it is absolutely the wrong screen protector, doesn't cover my screen even though he absolutely assured me it was correct."
"Very slow repair to my phone. It took 2 days to repair my screen on my iphone and never seemed to work properly when returned."
"Went in after my screen smashed, and they were brilliant. Handed in my phone and within 45 minutes it was fixed. Like brand new!"
"Took my Nintendo Switch in for a fan repair... Repaired quickly and the console is as good as new."
Customer Service
Pros:
"They have amazing customer service here! They were fast and friendly."
"Five-star service with personal attention... Honest people, highly recommended."
"Fantastic customer service, with a professional repair centre."
"Great service, and excellent communication. The staff took their time in explaining the different options I had."
"Very friendly, fast, organised and excellent value for money. Answered all my questions."
Cons:
"Absolutely disgusting service received by my 12 year old son... Totally took advantage of a child."
"Changed my Samsung screen and when I got it back the back of the phone was bulging... They had a look at it again but were really rude."
"AVOID - Mobile Doctor Ayr Phone Screen Review... Overall, this company should be avoided for screen repairs as they did not tell me that they didn't have the screen."
"They seem like decent guys but really not the best at communicating with customers... By the end of day 3 I hadn't heard so sent them a message for an update."
"I gave the Samsung a repair port for charging, after receiving it, they told me to use only the original charger... They sold me a cable, the only one that charges my phone not original without fast charging."
Quality of Repairs
Pros:
"Great service had my phones repaired iphone 15 camera badly damaged when i opened the box best local mobile screen apple repair shop."
"Used Mobile Doctor twice now for screen replacement and definitely the best around. Dropped phone off and collected less than 2 hours later with new screen."
"My experience with mobile doctor has always been exceptionally good. Staff are most helpful and courteous."
"Got fixed my Samsung s22 LCD today...quite amazed with the service....very reasonable price."
Cons:
"Got my google pixel screen replaced. Front facing camera never worked again and the screen no longer had a finger print scanner."
"Took samsung note 10 plus into this shop... and the touch screen was temperamental and the fingerprint wouldn't work and the screen kept getting really, really hot."
"Very disappointed with this place they had my phone for a week to fix the screen came back worse than ever eventually stopped working still charged me £55."
"mobile doctor I sent my phone in to get a new screen and they filled the speaker with glue and didn't clean the old glue off so didn't fit in the frame."