Address: Kings Mill Rd E, Sutton-in-Ashfield, NG17 4JP, United Kingdom
Phone: +441623553312
Rating: 4.0
based on 593 reviews.
Service
Pros:
"The waitresses were helpful and friendly."
"Adele was wonderful, she help me with our drinks to the table as my hands was full with coats and a child haha."
"Despite being moved from our original table due to a misunderstanding the staff (especially Natalie) was very helpful and kind to us."
"Was shown our table we booked and was amazed with the service we got from bar staff to the waiters and waitress, Nathan, Clayton and a young girl who I didnβt quite catch her name but she was amazing."
"Staff very polite and attentive."
"The staff went above and beyond to bring our meal out of the side door to keep it fresh."
"We had the pleasure of eating here while visiting family. Wow how nice the staff are, pleasant professional and full of smiles."
Cons:
"Genuinely appalling, had a horrid time, we were greeted by a man shouting from the bar to find a table."
"Got to our table which has supposedly been cleaned still covered in grease Cutlery all dirty."
"Been to Kingsmill farm today... the best thing was a worker asked if we enjoyed the food and when we complained he just smiled and walked off totally indifferent to our complaints."
"However, when our food was brought to us, the initial lady from behind the bar served us; she was extremely rude, dropping the plates on the table not saying anything or asking if we wanted any sauces."
"Every time we tried to get served at the bar we either got ignored or glared at for asking questions."
"The staff were great all barr one who was super rude and snappy."
"Staff were rude from when we ordered drinks at the bar to when we asked for table to be cleared."
Food Quality
Pros:
"The meal was good as always π"
"The food was fantastic hot fresh and great value."
"The size of the cakes were huge... that lemon cheesecake was the best I've tasted up to date."
"On top of that the sundae we ordered was one of the best weβve had in a long time."
"It was a beautiful carvery, wonderful service and a lovely atmosphere."
"Great selection of veg and potato opinions and the meat is cooked to perfection."
"The food wasnβt great at all... The mash was gritty, the beef was all fat and the pigs in blanketsβ¦ definitely not worth the additional money."
Cons:
"The lettuce need to be fresh not brown."
"The steak and ale pie had four pieces of meat about 1cm cubed."
"The turkey was good but the beef was disappointing, it had gristle and was too chewy."
"The food wasn't very nice and dried up."
"The chicken wings were very small and smothered in cold BBQ sauce which obviously came straight out of a bottle."
"The bacon on my burger was dry and rock solid, the burger beef was dry and gristle, the lettuce was browning at the edge."
"The roast potato was dry and burnt, and the parsnips as well as the veg not cooked properly."
Atmosphere & Cleanliness
Pros:
"Kids enjoyed messing about in the little indoor play area."
"Great place for families as there is a kids play area with small soft play and a few electronic games."
"Interior felt cozy and people seemed to know each other, quite big inside as well."
"Very nicely decorated and payed out with a nice seating area outside for when the sun is out."
"This place has a lovely environment and the food is lovely."
"Great afternoon today in the sun The food and service were second to none and I highly recommend this if you want a nice family meal with a relaxed atmosphere."
"Want for a carvery with my mum and my son, we all loved it, beautifully cooked meats, great selection of vegetables and all wonderfully tasty!"
Cons:
"It was so dark and very dingy, dirty tables needed emptying and a good clean."
"The restaurant does feel a bit shabby, our table and chair were a bit wobbly!"
"It was almost empty, yet the tables were cluttered with dirty plates."
"The table felt sticky, but this may be down to the solution they use to wipe the tables down. Not nice at all."
"The restaurant was scruffy Very much in need of a good clean and a coat of paint."
"Iβve been here several times now and itβs starting to look dirty. All the chairs are stained and generally needs a good tidy up."
"Toilets were disgusting. Skid stains, dirty seats, no soap!"