The Artichoke Reviews Summary

Service

Pros:

• "All the staff were very professional and kind."
• "Staff exceptional and service with a smile throughout."
• "Staff extremely friendly and helpful and a lovely atmosphere."
• "Service was friendly and swift throughout."
• "Excellent service from very friendly efficient staff."
• "The staff were lovely. On the ball; just the right level of attention."
• "Service was brilliant. Great staff 👍 👏"

Cons:

• "Having found a seat in the back garden, we had to wait for nearly 45 minutes before our drinks order was taken!"
• "the amount of time taken to clear the plates after eating."
• "Tried to raise to the managers on the night of our experience, but honestly didn’t seem to care so we left embarrassed."
• "the service was slow and we had to prompt for almost everything."
• "After another 20 minutes our food order still wasn't taken."
• "Very poor service. They said they were short staffed. Had to ask for everything, staff not very attentive, what staff there was!"
• "the service could be better but the pub was constantly busy."

Food Quality

Pros:

• "The food is always consistent and good. There is a huge vegetarian selection and nothing is too much trouble!"
• "Food was awesome can't complain there. Brilliant dinner."
• "the burger was juicy and the customer service was top!"
• "Food was excellent; Sunday lunch at pubs can be hit and miss, but this was perfectly cooked and delicious."
• "Food is and has always been fantastic."
• "the food was all hot well presented and tasted amazing."
• "Food is absolutely incredible, my boyfriend had fish and chips. It was the softest fish I have ever tasted."

Cons:

• "Had Sunday dinner there. Absolute rubbish, had the beef, tough as old boots, fatty with sinue."
• "But this time the sirloin steak was lacking taste and the Toad in the Hole has way too much uncooked batter and the sausages were not Cumberland as advertised."
• "Unfortunately it wasn’t anything like a traditional one and was quite greasy."
• "the fish and chips had a way too small curled up fish."
• "The real issue, though, was the roast lamb - like trying to swallow granules of dust."
• "the burger patty itself was way over cooked to the point it was a bit too hard and not that enjoyable."
• "the most disappointing was the steak at £18 that was dry & chewy!"

Ambience

Pros:

• "Considering the amount of customers that were enjoying a lovely early sunny autumn Saturday afternoon."
• "Low level music played (jazz) which makes a nice change."
• "The setting is excellent."
• "feels like a nice country pub."
• "Nice pub in a picturesque setting with a decent amount of parking."
• "very nice atmosphere and an enjoyable experience."
• "Lovely venue, very pretty. Outside there was a massive tent with tables inside."

Cons:

• "Very noisy, children racing round all the time!!"
• "So at 22:03 the evening is over, go away we have had your money and you are no longer welcome......"
• "We had a problem once our food arrived-------flies 5 or 6 ------- and they had no way of dealing with them."
• "the only down side was the lack of space to park in the car park."
• "the place needs a bit of TLC though as seating upholstery was torn, needed painting, and windows are on their last legs."
• "A lot of the chairs were actually threadbare and not very hygienic. in a dining area."
• "The atmosphere wasn't relaxing it was far too noisey."

Value

Pros:

• "May appear expensive but you pay for what you get with generous portions."
• "Great fayre for a reasonable price."
• "The price was reasonable for a roast."
• "It was also amazing value! Great quality for an amazing price!"
• "Lovely pub with good home cooked (I think) food reasonable priced."
• "The food itself was delicious and the portions were generous."
• "The food was great. Well cooked, well presented and a good price."