Chi-Ni Restaurant Tooting Reviews Summary

Category: Chinese restaurant London

Address: 178 Upper Tooting Rd, London, SW17 7ER, United Kingdom

Phone: +442037739929

Rating: 4.1
based on 130 reviews.

Food Quality and Taste

Pros:

  • "ChiNi's menu is a symphony of Asian flavours, a fusion that delights and surprises."
  • "The Dynamite Prawns and Tai Pai Paneer were highlights; and the Sweet corn soup was exceptional."
  • "The Fish Koliwada is a must-try for seafood lovers."
  • "The Chilli Garlic Beef is a solid 10 out of 10!"
  • "Every dish has its own authentic Indo-Chinese taste how you eat in India."

Cons:

  • "The food was bland, not authentic at all."
  • "The flavour of the chicken in some of the dishes was a little overpowering."
  • "The food was extremely mediocre. Prawn crackers were stale."
  • "The mains were okay. My food was ordered wrong multiple times."
  • "Unfortunately only tasty food was the soup."

Service and Staff

Pros:

  • "I was warmly greeted by the friendly staff and their hospitality made me feel right at home."
  • "ChiNi's attentive and knowledgeable staff are your culinary guides."
  • "The staff are very helpful and courteous."
  • "The service is top-notch, and the ambiance is welcoming."
  • "Staff was extremely kind in altering a fish starter to cater to our spicy liking."

Cons:

  • "Service is good although slow to receive food."
  • "The service wasn’t great, the waitress bless her couldn’t understand what we wanted to order."
  • "The service was fantastic, food came out very fast from order (5-10mins)."
  • "Extremely poor service. A guy called Ravi is rude to all customers."
  • "Had Singapore noodles and vegetables fried rice, for takeaway although I waited longer than I expected."

Ambiance and Cleanliness

Pros:

  • "The ambiance is welcoming. I highly recommend Chi-Ni for an unforgettable culinary journey."
  • "The cleanliness of the place was also great."
  • "Venue: Chi-Ni, Tooting. Interior deco is really nice."
  • "Its spacious, very simple and quiet on weekdays."
  • "Very warm friendly team who serves & takes care of their customers."

Cons:

  • "Space and interior: Its spacious, very simple and quiet on weekdays."
  • "The place seemed okay but after we placed the order it took them forever to bring our food."
  • "Hygiene leaves a lot to be desired, sticky cutlery and dirty plates."
  • "I also saw the waiting staff reuse old dipping sauces that previous customers have used."
  • "Very disappointed. Not authentic Malaysian at all, chef does not know how to cook Malaysian food."

Portion Size and Pricing

Pros:

  • "The single portions for mains like chow main, rice or chicken dishes are for two people easily."
  • "The family bowl is enough for 5-6."
  • "The portion sizes also moderately correlate with the prices 👍"
  • "Portion sizes are decent."
  • "Great dining place for Indianised Chinese food."

Cons:

  • "The food itself was tasty yet very spicy, particularly the main course."
  • "I was a bit disappointed that the main course which costs around £9-£10 didn't include rice/noodles which costs an extra £5 on top."
  • "£4 for a plate of Masala chips, and all it is is fried chips with peri peri powder on them."
  • "Chicken spring roll is £4.25 for 2 spring rolls cut in half."
  • "Absolute waste of time. The prices in this place are shocking."

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