The Broughton Reviews Summary

Food Quality

Pros:

• "Food was excellent!"
• "Food was amazing, cocktail was divine."
• "Gorgeous food."
• "The food was really good."
• "The Broughton Wagyu Burger and the Braised Beef Cottage Pie were fantastic."
• "The slow cooked lamb shoulder literally fell about to the touch and melted in the mouth and the Thai prawn and sea bass curry was gorgeous."
• "Food was 100% delicious and made with love."

Cons:

• "Food was okay, I can’t say it was worth the money."
• "I had the belly pork which was over done and pretty flavourless if honest."
• "The Rump Steak which was probably the worst steak we have had."
• "Ribeye was chewy and gristly, nothing special for the price."
• "The food wasn’t amazing the chicken burger was dry."
• "The rhubarb was lukewarm and very sour."
• "One of the main courses was not enjoyable at all and felt a lot like eating raw chicken."

Service

Pros:

• "Staff were amazing and the meal was fantastic."
• "Service was wonderful and the staff are friendly and helpful."
• "Staff were very helpful, friendly and polite."
• "The staff were very professional, helpful and polite."
• "Our server (Jordan B) was quick and attentive, couldn’t fault the night at all."
• "Service was excellent. Not intrusive but always on hand."
• "The staff were excellent from start to finish..attentive, polite, professional and no whipping plates as soon as the last bite was gone."

Cons:

• "Ordered drinks when we were sat, twenty minutes later still nothing."
• "The service was a bit too slow."
• "The service was atrocias we had to wait ages between starter and main."
• "Service was slow but it was a busy Friday night so I wouldn't expect it to be fast."
• "Service was a little on the slow side."
• "Service was so random, had about 4-5 different waitress staff."
• "Service was appalling."

Atmosphere & Decor

Pros:

• "Love the atmosphere, love the decor."
• "Really lovely place, nice atmosphere."
• "The atmosphere is great."
• "The atmosphere was buzzing, love the lighting."
• "Decor and ambiance were excellent."
• "The setting is wonderful with lovely decor and soft lighting."
• "A beautiful setting. The atmosphere is calm and inviting."

Cons:

• "The restaurant was very noisy to a point where I had to lip read."
• "It was very noisy and it was hard to hear each other talk."
• "The atmosphere is a bit strange it’s really noisy and there’s no music."
• "The DJ/music was far too loud and it was so difficult to hear the waiter and the people I went out to chat with."
• "However we were guided to a table in the room off the main restaurant which was very noisy."
• "This place is incredibly noisy."
• "Still can’t imagine why someone would spend all that money on the place and fill it with plastic plants and fairy lights."

Value for Money

Pros:

• "Drinks: albeit good and reasonably priced."
• "Worth a visit, very reasonable prices considering the standard of the food and the beautiful interior."
• "Not as expensive as I thought it might be."
• "I had been warned it was very expensive but that turned out not to be the case."
• "At what felt was good value, had expected it to be more than it was!"
• "Great food at a reasonable price with a good wine list and attentive staff."
• "Yes, a tad expensive, but worth every penny."

Cons:

• "This is not a cheap night out but it is definitely quality."
• "The food is very expensive for what it is."
• "The pricing of the meal was expensive for what was offered."
• "Food was poor for the price."
• "The starters are extremely expensive."
• "I do not agree on service charge of 7.5% automatically added to the bill."
• "I deducted 0.5 because of my overpriced double chocolate brownie with ice cream, priced at £7.45."